Job Application for PSI Technician at HELP

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Job Summary:

We are seeking motivated and customer-focused individuals to join our team as a Plumbing Safety Inspection Technician. In this role, you will be the first point of contact for homeowners needing plumbing services. Your primary responsibility will be to assess customer needs, explain plumbing solutions, and provide accurate estimates. This is a great opportunity to launch a rewarding career in sales with hands-on training, mentorship, and the chance to grow within the company.

Key Responsibilities:

Conduct in-home consultations to assess plumbing issues and recommend appropriate solutions

Educate customers on available plumbing services, products, and pricing

Prepare and present estimates and service agreements

Build strong customer relationships and ensure a positive client experience

Coordinate with technicians and service teams to ensure smooth service delivery

Meet or exceed monthly sales targets and performance goals

Qualifications: 

Customer Focus: Some customer service or sales experience is a bonus!

Hands-On Ability: Comfortable working with tools and getting your hands dirty

Drive to Succeed: Self-motivated, punctual, and detail-oriented

Strong work ethic and willingness to learn and follow instructions

Good communication, interpersonal skills and organizational skills

Physical ability to perform tasks that involve lifting, climbing, and working in confined spaces

Current and valid driver's license in the state where you will be working

High school diploma or equivalent

Benefits:

Hourly Pay + Unlimited Commission Earning Potential

Company vehicle and tools provided

Opportunity to learn practical, hands-on skills

Comprehensive medical, dental, and vision coverage

401(k) with company match

Paid time off, holidays, and sick leave

Be part of a company that cares about employees and customers alike

Work Environment:

Work in field environments across residential job sites, climbing ladders and navigating uneven surfaces. Regularly works in confined spaces and moves materials up to 50 pounds. Operates hand and power tools and vehicles. Must be able to see, hear, and exchange accurate information with customers and team members. Regular exposure to outdoor weather, noise, and dust. Reasonable accommodation may be made to perform essential functions.

Apply today!

#HLP2

Pay Range

$50,000 - $70,000 USD

About HELP

For more than 80 years, HELP has provided HVAC, plumbing, and electrical services to families throughout Cincinnati, Northern Kentucky, and Southeast Indiana. To ensure that our clients’ expectations are exceeded, HELP takes great care when selecting individuals to join the team. Our employees embrace our commitment to do the job right the first time with good equipment and materials, with honesty and without shortcuts. By embracing this policy, our employees prosper right along with the company and enjoy solid job security. Not a heating, cooling, plumbing or electrical expert? Don’t worry. We can teach you everything you need to know!

We are an equal-opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws.

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