Medical Director

Medical Director – Job Description 

Employment Type: Full-Time, Exempt 
Level: Director 
Location: Minneapolis, MN 

Who we are:  

At Herself Health, we're on a mission to help women get more life out of life, together. We are building a new model of primary care for women 65+ to solve long-standing problems: rushed appointments, long wait times, and care that's generalized rather than specialized towards women’s needs later in life such as post-menopausal care, bone density, weight management, and mental, social and emotional well-being.  

Our patient-centric Primary Care clinics are dispersed across Minneapolis/St. Paul, MN. We are thrilled to serve the Twin Cities metro and Eagan. Our team of 100+ colleagues is on a mission to innovate the primary care landscape for women 65+. We’re seeking like-minded individuals who share in this passion to join us! 

About you: 

As we grow our early team, we are seeking strategic thought leaders who have a passion for building and innovating. We foster a culture of collaboration, excellence and the willingness to roll up our sleeves and learn as we grow. We have a customer first mindset, and we are looking for team members who share that. Our ideal candidates have strategic prowess and the ability to use data to build best practices and implement great ideas in collaboration with our team and our community.   

About the Medical Director (MD) Role:  

The primary role of the Medical Director is direct patient care while also serving as local clinical leadership support to the Minneapolis-Saint Paul area primary care offices of Herself Health. This is a full-time role including 75% patient care (~25 hours) and 25% leadership (~15 hours).  

This physician leader supports the establishment and implementation of health care policies and standards as directed by the Chief Medical Officer (CMO). This leader reports directly to the CMO and ensures the quality of medical care provided to Herself Health patients. This Role requires a minimum of 3-5 years of managerial experience and minimum of 5 years of clinical experience, preferably in primary care.  

Essential Functions: 

• Primary care physician providing direct outpatient primary care at all five Herself Health clinical locations
• Executes clinical quality performance policies, procedures, protocols and strategies in partnership with operations; executes and monitors policies, procedures and protocols, once adopted.   
• Ensures that all clinical quality programs and initiatives are consistent with the standard of clinical care and evidence-based medicine guidelines  
• Reports directly to the CMO and has delegated authority from the CMO on clinical quality performance and all related tasks  
• Provides immediate support to local clinicians including escalation management; problem-solving and troubleshooting and day-to-day clinical management. This leader serves as a stop-gap function to ensure timely and effective problem-solving with a solution focused mindset 
• Participates in necessary clinical workgroups related to improved clinical efficiency including template design; clinical protocol design etc.   
• Supports the CMO in organizational performance in HEDIS, patient satisfaction and other quality indicators
• Ensures accurate and complete documentation of medical diagnoses and appropriate treatment plans  
• Works in partnership and collaboration with other clinical leaders to advance the clinical knowledge, experience and practice of Herself Health  
• Performs analysis of information necessary for making clinical policy and operational decisions.  
• Performs quality reviews, chart audits/assessments of clinicians and creates plans of action, staff training and communication.  
• Routinely observes face-to-face encounters between Herself Health clinicians and patients   
• Supports clinical leadership in creating and managing corrective action plans including implementation, communication and monitoring for improvement  
• Responsible for reporting provider specific clinical measures and providing recommendations to improve quality of care to CMO.  
• Assist with developing and training the clinical staff within Herself Health partnering with members across the organization including the Learning and Development Team; Compliance team; Clinical Operations; Tech and Growth Team  
• Coordinates with COO and CCO on Risk management activities and supports policies and processes created by CCO.    
• Reviews outcome data. Responsible for the delivery of annual quality reports and plans as required.  
• Attends all mandatory staff meetings and trainings
• Develops familiarity with EMR to support quality performance  
• Maintains a modest clinical practice at Herself Health 
• Other duties as directed by CMO 

Required Qualifications and Skills: 

• Licensed MD or DO
• Board Certification in Internal Medicine or Family Medicine with a minimum of 5 years of recent clinical experience
• Preferably a Geriatrics fellowship or substantial experience in geriatric medicine.
• Proven leadership experience in healthcare settings for a minimum of 3 years including supervisory position with management and leadership experience
• Preferred knowledge of guidelines and implementation of Value-Based Care Programs.
• Required resident of Minneapolis-Saint Paul area and willing/able to travel to Herself Health Clinics regularly
• Must have current driver’s license
• Demonstrate skills in leadership, management, and collaboration.
• Must possess exceptional creativity, organizational, and problem-solving skills.
• Strong project management skills
• Demonstrated ability to work independently with minimal supervision, plan own work
• schedule effectively, multi-task and prioritize in a fast-paced setting.
• Ability to communicate clearly verbally and in written form in a professional, courteous and confidential manner.
• Ability to establish and maintain effective working relationships with staff and management
• Proficient in Microsoft Office products, particularly Word and Excel.
• Must regard work as confidential. 

We support Equal Employment Opportunities (EEO). We are committed to an inclusive workplace. We do not discriminate based on race, religion, color, national origin, gender identity or expression, age, marital status, veteran status, disability status, parental status, political affiliation, or any other status protected by federal, state, or local laws. 

All employees of Herself Health are expected to fully understand and abide by the practice's compliance policies and procedures. Employees are provided training upon hire and annually and regularly notified of changes as needed. It is expected that all employees will report any suspected violations of any federal or state laws to their direct supervisor, Human Resources, or the Compliance Officer.