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Vice President of Operations

Grand Rapids, Michigan, United States

COMPANY SUMMARY

HexArmor® is at the forefront of innovation, delivering some of the most advanced PPE solutions for hands, eyes, and body protection. At HexArmor®, we believe safety isn’t a luxury—it’s a necessity. Since day one, we’ve collaborated with our customers to create cutting-edge PPE that keeps workers safe. Our relentless pursuit of excellence has redefined industry standards in cut, puncture, needle, and abrasion resistance—all without compromising dexterity.  We are pushing excellence from head to toe with safety eyewear, helmets and face shields, hearing protection and footwear.

JOB SUMMARY

HexArmor is seeking a Vice President of Operations to lead the strategic vision, execution, and continuous improvement across all operations and customer service. Reporting to the COO and partnering closely with the executive leadership team, this leader will build scalable, sustainable operations, capable of supporting 3X business growth over the next five years.

 LOCATION

Onsite at our Headquarters: 640 Leffingwell Ave. NE Grand Rapids, MI

JOB RESPONSIBILITIES

  • Provide strategic vision and leadership for all outbound and customer-facing operations
  • Lead facility planning, expansion, and operational scalability initiatives
  • Establish best-in-class KPIs and performance measurement systems
  • Drive operational efficiency through process optimization and systems evolution
  • Partner cross-functionally with Sales, Finance, Product Development, Supply Chain, and HR
  • Expand global fulfillment capabilities including 3PL and foreign entity operations
  • Develop and retain top operations talent to support long-term growth

Warehouse & Production Operations

  • Receiving
  • Inventory Control
  • Replenishment & Picking
  • Shipping
  • Facilities & Maintenance

Center of Excellence & Customer Care

  • Continuous Improvement
  • Operations & Supply Chain Systems liaison to IT
  • Project Management
  • Customer Service & Order Management
  • Distribution Channel liaison

Ecommerce Operations

  • Amazon FBA
  • Safety Gloves ecommerce operations
  • Integration of HexArmor operations into FBA

International Fulfillment Operations

  • General management of Mexico-based operations
  • Operations & project management support in Grand Rapids

QUALIFICATIONS

  • 15+ years of progressive leadership experience in operations, fulfillment, or supply chain
  • Executive-level experience in customer service and outbound logistics
  • Strong background in continuous improvement, systems implementation, and KPI-driven
  • Demonstrated success leading multi-site and international operations
  • Ability to lead through influence and collaborate across executive teams

EDUCATION

Bachelor’s degree required, preferably in Business Administration, Commerce, Management, Industrial Technology, or Industrial Engineering. Master’s degree or MBA preferred.

ADDITIONAL COMPTETENCIES

Successful candidates will embody the following traits and skills: Critical thinking and problem solving, Planning and Organizing, Decision-making, Effective Communication, Persuasiveness, Influencing and Leading, Delegation, Team Work, Negotiation, Conflict Management, Adaptability, and Stress Tolerance

COMPENSATION

Competitive Base + Bonus

ADDITIONAL BENEFITS

Full Medical, Dental, and Vision Insurance

401k Match

Paid Time Off and Holiday Vacation

Opportunity to help keep people safe with a premium product

 

HexArmor is proud to be an Equal Opportunity Employer. We are committed to creating a workplace where all individuals are treated with dignity and respect. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other protected characteristic under applicable law.

At HexArmor, we believe diversity in people and ideas makes us stronger. We are committed to attracting and retaining a diverse employee workforce honoring people’s experiences, perspectives, and cultural backgrounds. As one HexArmor community, we strive to create and maintain a working environment that is welcoming, inclusive, and impartial.

If you require a reasonable accommodation during the application or interview process, please let us know.

** Employment offers are contingent upon an E-Verify check and the successful completion of a pre-employment drug screen and background check **

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