Office Manager

About Highnote 

Founded in 2020 by a team of leaders from Braintree, PayPal, and Lending Club, Highnote is an all in one card issuer processor and program management platform. We give digital-first organizations the flexibility to easily issue and process payment cards that accelerate business growth and profitability. 

We’ve raised $104M+ and grown our team to 120+ employees. Headquartered in San Francisco, we’ve managed to build one of the most advanced payments teams in the industry, with team members in 25+ US states. 

Operating through our core values of customer obsession, executional excellence, intentional inclusion, we’re helping businesses grow for the future by creating the payment products demanded by tomorrow, with the ability to solve for use cases that don’t exist yet.

We are fast-moving, hands-on, and strongly believe everyone deserves a seat at the table. We believe we’re unlocking incredible opportunities that can change the future of payments, as long as we have the right people to make it happen. 

Job Description

Highnote is looking for an Office Manager to oversee our flagship office in downtown San Francisco. You will oversee daily office operation tasks as well as doing some Executive Assistant duties supporting our Chief Technology Officer and our Chief Revenue Officer. 

What you’ll be doing:

• Oversee daily office operations, ensuring a productive and efficient work environment
• Manage office supplies inventory, ordering and restocking as necessary
• Coordinate office maintenance and liaise with vendors and service providers
• Check & distribute incoming mail and manage outgoing shipments
• Visitor management
• Provide administrative support to multiple executives, including calendar management, travel arrangements, and expense reporting
• Assist in planning and organizing company events, meetings, and team-building activities
• In coordination with HR & IT, support onboarding for new team members.
• Contribute to special projects and initiatives as needed

What we are looking for:

• Proven experience in office management, workplace experience, or facilities management
• Proficiency in Google Suite
• Proactive problem solver with a strong sense of ownership over tasks
• Excellent time management practices, with the ability to rapidly shift priorities
• Flexibility to be in office outside of core days as needed (core days include Tuesday-Thursday)
• Ability to lift up to 20 pounds regularly
• Frequent standing and walking

Bonus skills: 

• Experience planning and executing events
• Experience with executive support
• Experience moving offices/setting up new headquarters

Why Highnote?

• We’re a startup that allows for our employees to truly build from the ground up and impact every layer of our organization. 
• We’re a team of payments obsessed individuals. While some of us come from the fintech world, some of us don’t. We value the varied backgrounds and the diverse perspectives of our employees. 
• We’re small on hierarchy and big on growth. We’re a flat organization that allows everyone to have direct exposure to our leadership team. We are looking for builders who thrive in ambiguity. 
• We’re backed by Oak HC/FT, Costanoa Ventures, and XYZ Ventures. Angel Investors include Bill Ready (CEO at Pinterest) and Renaud Laplanche (Co-Founder & CEO of Upgrade).

Highnote benefits

• Flexible Paid Time Off 
• 100% healthcare coverage + 75% coverage for dependents
• 401k program
• Paid Parental Leave: Up to 16 weeks paid leave for the birth parent, and up to 6 weeks paid leave for the non-birth parent
• Equity in Highnote
• Stipend to build out your home office; internet and phone reimbursement
• At Highnote we have built a total rewards philosophy that includes fair, equitable, geo-based compensation that is performance and potential based. Our compensation packages are competitive based on robust market research and are a combination of a cash salary, equity, and benefits. In compliance with the Equal Pay for Equal Work Act, the annual salary range for applicants is $85,000-$135,000. 

Please note that positions located in San Francisco are hybrid and include core working days of Tuesday, Wednesday, Thursday in office. We provide flexible work options based on distance from our downtown SF office. Highnote believes in the power of face-to-face, personal connection. As a result, we prioritize in-person candidates. 

Highnote is a diverse and inclusive company committed to growing a diverse and inclusive team. We invite people from all backgrounds and identities to apply. We do not discriminate based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or any other characteristics protected by US federal state or local laws, or the laws of the country or jurisdiction where you work. Additionally, we encourage everyone to share which pronouns you wish for us to use when addressing you (i.e.: she/her, he/him, they/them, etc).