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Coordinator, Video & Social Content (Temporary)

Remote

Hims & Hers Health, Inc. (better known as Hims & Hers) is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are revolutionizing telehealth for providers and their patients alike. Making personalized solutions accessible is of paramount importance to Hims & Hers and we are focused on continued innovation in this space. Hims & Hers offers nonprescription products and access to highly personalized prescription solutions for a variety of conditions related to mental health, sexual health, hair care, skincare, heart health, and more.

Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS”. To learn more about the brand and offerings, you can visit hims.com and forhers.com, or visit our investor site. For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals.

​​About the Role:

We are seeking a Coordinator, Video & Social Content (Temporary) to join our Organic Content team. In this role, you will support us in building and growing our content library to increase brand awareness and engagement and build brand affinity. You will partner closely with SEO, Editorial, Organic Social, Engineering, Design, and Product teams to create and scale content for our YouTube channels. 

This position requires keen attention to detail, an understanding of SEO best practices for video, in-depth knowledge of the social landscape (with a focus on YouTube), writing and copy editing experience, social video optimization techniques, and content management best practices. Successful candidates will enjoy rolling up their sleeves and are committed to delivering high-quality digital experiences that contribute to organizational success.

This is a temporary, non-permanent position. This position is part-time, with an average weekly workload of 20-30 hours.

You Will:

  • Maintain an organized weekly content calendar to schedule uploads effectively and ensure timely delivery of content
  • Manage weekly YouTube content uploads
  • Create compelling, educational, and SEO-optimized title and description copy for YouTube
  • Perform keyword research and optimize YouTube videos with keyword tags
  • Optimize existing content with links back to the site and relevant content
  • Manage video assets to prep for embeds in blog posts on the Hims and Hers websites
  • Optimize for YouTube with the creation of updated titles, description copy, keywords, and links to site
  • Partner with our Sr. Social Video Editor to create a strategy for cross-posting YouTube content to other social platforms (TikTok, Instagram Reels, etc.)
  • Manage the YouTube community engagement and respond to comments on YouTube to drive on-platform engagement
  • Interface with customer service teams and medical professionals to craft brand-appropriate responses to public comments
  • Perform audits of existing content to record and remove mentions of sunsetted products, images, brand ambassadors, claims, etc
  • Utilize YouTube Analytics to monitor basic channel performance, and key engagement metrics to provide high-level trends insights to Editorial and Social teams
  • Assist with the management of the content architecture and placement of content in the user experience

You Are:

  • A grammar-obsessed, proficient copywriter and editor with an eagle eye for the details
  • Knowledgeable of basic SEO best practices and keyword identification
  • Familiar with YouTube Studio, with advanced proficiency in content creation and administration. Able to navigate content publishing interfaces, troubleshoot issues, and provide comprehensive training to users at all skill levels
  • Familiar with project management & collaboration tools such as Confluence, JIRA, Slack, and Monday.com to track progress, and collaborate with team members effectively
  • Service-oriented. You work quickly and collaboratively on technical projects and provide an informed perspective on web best practices
  • Highly organized and motivated to work hard in a fast-paced environment, and enjoy balancing numerous priorities and demands
  • Comfortable with community moderation in a highly regulated industry with legal oversight

You Have:

  • 3+ years of content management experience 
  • 3+ years of social media community moderation experience  
  • Strong understanding of SEO principles
  • Excellent written and verbal communication skills
  • Attention to detail and commitment to producing high-quality work
  • Ability to work efficiently in a collaborative, fast-paced environment
  • Experience with web user experience (UX) is a plus
  • Experience creating organic content on Reddit (not required but a plus)

Our Benefits (there are more but here are some highlights):

  • Competitive salary & equity compensation for full-time roles
  • Unlimited PTO, company holidays, and quarterly mental health days
  • Comprehensive health benefits including medical, dental & vision, and parental leave
  • Employee Stock Purchase Program (ESPP)
  • Employee discounts on hims & hers & Apostrophe online products
  • 401k benefits with employer matching contribution
  • Offsite team retreats

#LI-Remote

This is a temporary (non-permanent) employment opportunity. Outlined below is a reasonable estimate of H&H’s compensation range for US-based candidates.

The actual amount will take into account a range of factors that are considered in making compensation decisions, including but not limited to skill sets, experience and training, licensure and certifications, and location.

Consult with your Recruiter during any potential screening to determine a more targeted range based on location and job-related factors.

An estimate of the current hourly range is

$33 - $43 USD

We are focused on building a diverse and inclusive workforce. If you’re excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply.

Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodations@forhims.com and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address.

To learn more about how we collect, use, retain, and disclose Personal Information, please visit our Global Candidate Privacy Statement.

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At Hims & Hers, we seek to establish an inclusive environment and are committed to building a team that reflects the unique perspectives, life experiences and varying backgrounds of the diverse populations that make up our customer base. To help us ensure we are meeting our equal employment obligations under U.S. employment law and identify areas of improvement in our process, we invite all U.S.-based candidates to complete the following demographic questions (if you are based outside of the United States, please select “I don't wish to answer”). 

 

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