Sr. Instructional Designer
Hims & Hers Health, Inc. (better known as Hims & Hers) is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are revolutionizing telehealth for providers and their patients alike. Making personalized solutions accessible is of paramount importance to Hims & Hers and we are focused on continued innovation in this space. Hims & Hers offers nonprescription products and access to highly personalized prescription solutions for a variety of conditions related to mental health, sexual health, hair care, skincare, heart health, and more.
Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS”. To learn more about the brand and offerings, you can visit hims.com and forhers.com, or visit our investor site. For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals.
About the Role:
Are you a credentialed Sr. Instructional Designer with a passion for leading instructional design efforts and teams while driving curriculums strategically and tactically into the future? Can you execute and develop advanced blended learning strategies for your team while collaborating with your peers and key business stakeholders? Do you have a passion for blended learning and creating world-class training solutions and strategies? If you do, then the Hims Learning and Development team is looking for you!
The Hims Learning and Development team is seeking an experienced Sr. Instructional Designer to lead curriculum development for our FCs. This role requires a strategic thinker who can design, develop, and execute training programs that meet business needs for both new hires and tenured associates, including updates and maintenance. Support may be local or remote, depending on location and project requirements.
The ideal candidate will apply advanced adult learning theories to create practical, application-based training strategies while overseeing overall curriculum design. You’ll lead support teams to execute these strategies and collaborate with Hims associates to drive innovation and achieve consistent training outcomes. Your programs, blending e-learning, instructor-led training, small group activities, peer learning, and mentoring, will directly contribute to Hims' success, customer satisfaction, and operational KPIs.
You Will:
- Design, develop, and build blended learning content for our fulfillment centers, compounding labs, and any additional business needs.
- Be able to write strong, measurable learning objectives (both terminal and enabling) and tie them to the business goals of the programs that request the team’s services.
- Evolve the Hims blended learning strategy to the next level while partnering and collaborating with all the appropriate teams.
- Have mastery of complex adult learning theories, and how to apply them to common business problems. Knowing that the results are the key success metric.
- Develop and evangelize best practices in training, and lead/influence a team in executing them.
- Effectively function as a business partner in the Hims Network.
- Project manage programs to dates and schedules. This candidate may build the plans or help the teams manage themselves to plans they build.
You Have:
- An advanced degree or certification in Performance Technology, Instructional Design, Adult Learning, or Teaching plus 7-10 years of on-the-job application with programs.
- Proven experience with Instructional Design and performance consulting in cross-group environments and the ability to drive metric improvements.
- Deep instructional design knowledge and the ability to convey the complex ID theories to internal stakeholders in a way that they can consume, and support.
- Experience in using training consumption data to identify trends and improve the content you write based on quantifiable data and business results.
- Proven e-learning design and development experience with designing, developing, and delivering blended learning courses/lessons.
- Demonstrated ability to communicate effectively with peers, driving diverse workgroups to collaborative solutions.
- Exceptional communication skills and the ability to use Microsoft Office products in Word, PowerPoint, Excel, and Project.
- Proven Multimedia Development experience including eLearning authoring (Articulate Storyline, Articulate Rise, Evolve, Adapt, or Elucidat), animation (Vyond, Adobe Animate, or Adobe After Effects), video (Adobe Premiere or Camtasia), and graphic design (Adobe Photoshop or Adobe Illustrator).
- The ability to deal with ambiguity and rapidly changing priorities diplomatically.
Our Benefits (there are more but here are some highlights):
- Competitive salary & equity compensation for full-time roles
- Unlimited PTO, company holidays, and quarterly mental health days
- Comprehensive health benefits including medical, dental & vision, and parental leave
- Employee Stock Purchase Program (ESPP)
- Employee discounts on hims & hers & Apostrophe online products
- 401k benefits with employer matching contribution
- Offsite team retreats
Outlined below is a reasonable estimate of H&H’s compensation range for this role for US-based candidates. If you're based outside of the US, your recruiter will be able to provide you with an estimated salary range for your location.
The actual amount will take into account a range of factors that are considered in making compensation decisions, including but not limited to skill sets, experience and training, licensure and certifications, and location. H&H also offers a comprehensive Total Rewards package that may include an equity grant.
Consult with your Recruiter during any potential screening to determine a more targeted range based on location and job-related factors.
An estimate of the current salary range is
$90,000 - $120,000 USD
We are focused on building a diverse and inclusive workforce. If you’re excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply.
Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodations@forhims.com and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address.
To learn more about how we collect, use, retain, and disclose Personal Information, please visit our Global Candidate Privacy Statement.
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