Back to jobs
New

Associate Program Manager

Austin, Texas, United States; Dallas, Texas, United States; Morristown, New Jersey, United States

Title: Associate Program Manager

Location: Morristown, NJ / Dallas, TX / Austin, TX

Reports To: VP, Program Underwriting

About Hippo: 

Hippo was built on a promise: make homeownership effortless. Nearly a decade later, that mission still drives us. We use technology and data to help our customers stay ahead of problems and protect what matters most.  

Today, that same tech-native approach powers our work beyond homeowners. Hippo operates as a diversified carrier platform, partnering with MGAs to deliver tailored program solutions that help them grow and deliver better customer experiences. Behind that work is a team that values ownership, curiosity, collaboration, and continuous improvement. 

If you're energized by building what's next, we'd love to meet you. 

About The Role:

The Associate Program Manager plays a foundational role in the underwriting operations of Spinnaker's Partner Programs business – the fronting platform through which Spinnaker partners with managing general agents (MGAs) to write business nationally. Reporting to the VP, Underwriting, Partner Programs and partnering closely with underwriting and program management professionals across the portfolio, this role ensures the compliance, reporting, and documentation accuracy that keep each program running smoothly and audit-ready, while developing the underwriting judgment required to evaluate MGA-written business directly. 

What You'll Do:

  • State filing and program onboarding: Assist with state filing review and tracking across the VP's portfolio, compiling documentation for the senior program manager’s sign-off ahead of new program launches and renewals, and maintaining onboarding checklists so new MGA partner programs move through Spinnaker's launch process without missed regulatory steps
  • Deal-terms accuracy: Review deal-specific business terms and documentation for accuracy and completeness ahead of the senior program manager’s sign-off, flagging discrepancies between the negotiated terms and what's reflected in program documentation
  • Renewal support: Compile performance data, loss history, and program documentation to support the renewal strategy planning, in collaboration with Finance and Operations
  • Strategic objective tracking: Compile and maintain tracking of assigned program performance against the strategic objectives set by the CEO and senior leadership team, giving the program management team current data to report progress and flag emerging risks to those objectives
  • Reinsurer and treaty reporting: Prepare Spinnaker's monthly reinsurer reporting packages for each assigned program, pulling data from underwriting and claims systems so the program managers and Finance can validate ceded premium, loss activity, and treaty compliance before it goes out to reinsurance partners
  • Account reconciliation: Support reconciliation of account balances due to and from Spinnaker's MGA partners and reinsurers, flagging discrepancies for review so cash settlements and treaty accounts stay current across the assigned program book
  • Claims and IBNR reporting: Compile claims and treaty reporting inputs, including preliminary IBNR data pulls coordinated with Spinnaker's Claims TPA relationships, for the leadership review ahead of quarterly reserve and reporting cycles
  • Underwriting guideline and audit support: Gather and organize underwriting guideline documentation for assigned MGA programs, and conduct first-pass data validation ahead of the underwriting audits of program administrators
  • Audit findings tracking: Track and log program administrator/MGA audit findings and remediation status, maintaining records for ongoing program oversight
  • Contract administration: Support loading of signed reinsurance agreements into Spinnaker's contract database (Lexion), and maintain program files and documentation in line with Hippo's recordkeeping standards
  • New business support: Participate in new business development support work as directed, including gathering data on prospective MGA partners under consideration for the partner programs portfolio 

Must Haves:

  • Bachelor's degree preferred, or equivalent experience
  • Three or more years of Property and Casualty insurance experience in an underwriting, operations, or compliance-support capacity
  • Strong attention to detail and comfort working with structured data (spreadsheets, reporting templates, filing systems)
  • Ability to follow defined processes precisely while proactively flagging exceptions or discrepancies
  • Clear written communication for internal reporting and documentation
  • Exposure to program business, MGA relationships, or fronting structures is a plus
  • Familiarity with underwriting and/ or reinsurance reporting concepts (bordereaux, treaty accounts) is a plus
  • Experience with contract management systems (e.g., Lexion) or underwriting/rating systems is a plus 

Benefits and Perks

Hippo treats its team members with the same level of dedication and care as we do our customers, which is why we’re fortunate to provide all of our Hippos with:

  • Healthy Hippos Benefits - Multiple medical plans to choose from and 100% employer covered dental & vision plans for our team members and their families. We also offer a 401(k)-retirement plan, short & long-term disability, employer-paid life insurance, Flexible Spending Accounts (FSA) for health and dependent care, and an Employee Assistance Program (EAP)
  • Equity - This position is eligible for equity compensation 
  • Training and Career Growth - Training and internal career growth opportunities
  • Flexible Time Off - You know when and how you should recharge
  • Little Hippos Program - We offer 12 weeks of parental leave for primary and secondary caregivers
  • Hippo Habitat - Snacks and drinks available for onsite employees 

The Morristown, NJ base pay range for this role is $85,000 - $140,000. Exact compensation may vary based on several job-related factors that are unique to each candidate, including but not limited to: skill set, experience, education/training, location, business needs and market demands.

Hippo is an equal opportunity employer, and we are committed to building a team culture that celebrates diversity and inclusion. 

Hippo’s applicants are considered solely based on their qualifications, without regard to an applicant’s disability or need for accommodation. Any Hippo applicant who requires reasonable accommodations during the application process should contact the Hippo’s People Team to make the need for an accommodation known. 

Applicant & Employee Privacy Notice (CCPA/CPRA)


Create a Job Alert

Interested in building your career at Hippo Insurance? Get future opportunities sent straight to your email.

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Select...
Select...
Select...

Message frequency varies. Message and data rates may apply. Reply STOP to opt-out of future messaging. Reply HELP for help. View our Privacy & SMS Policy: https://www.hippo.com/careers 

Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Hippo Insurance’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 07/31/2029

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

We use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements.

Learn more