Technical Product Manager

ABOUT US: 

HiveWatch is a tech-forward, inclusive organization fostering the evolution of the physical security industry. We are a diverse team of forward thinkers who empower each other to find creative and collaborative solutions in an industry ripe for modernization. We are passionate about the problems we’re solving for our customers and equally passionate about the company we’re building.  

HiveWatch is here to help security teams pivot from chasing threats to preventing them. We protect organizations, people, and property through the intelligent orchestration of physical security programs. With better communication, more insights, and less “noise”, we are modernizing what it means for businesses and their employees to truly feel safe.

The Role

We're looking for a hands-on Product Manager who thrives on deep customer engagement and technical discovery. You'll collaborate directly with customer technical stakeholders to gain deep understanding of their technical environments. This includes analyzing their on-premise and cloud compute, network architecture, access control systems, and security cameras to steer our product development to ensure HiveWatch integrates seamlessly within their operational ecosystem. This isn't a role for high-level strategy; you'll get your hands dirty understanding how our products integrate with diverse customer environments and translate those insights into clear, actionable functional requirements for your team.

Success means becoming a subject matter expert on both our products and the customer systems they integrate with. You'll spend significant time with customers, speak the language of IT administrators and security teams, then communicate effectively with our engineering teams. Your deep customer knowledge will directly inform product decisions, development priorities, and testing strategies—ensuring our solutions work seamlessly in complex, real-world environments.

WHAT YOU'LL DO:

• Work directly with customers to understand their technical infrastructure and systems to define clear requirements for seamless integration with our product
• Own and know back-to-front our technical products, including cloud and edge video infrastructure, IoT infrastructure and event pipeline, and comprehensive security integration portfolio
• Collaborate with engineering teams to deliver quality assured technical products using Scrum or similar frameworks
• Work with our technical partners, vendors, and internal stakeholders to to prioritize and execute on product roadmap initiatives 
• Communicate complex technical concepts and trade-offs clearly to both technical and non-technical stakeholders
• Work from our headquarters in El Segundo, CA

REQUIRED QUALIFICATIONS & TRAITS:

• 5+ years in technical product management or equivalent technical experience role, building and shipping B2B products for enterprise customers
• Strong background in infrastructure technologies, with experience in IP cameras/ Video Management Systems (VMS), IoT systems, or event-driven pipelines
• Technical fluency with cloud platforms, edge computing, and distributed systems architecture
• Experience managing relationships with customers and technical stakeholders - in a project or program management capacity is preferred
• Mastery in driving prioritization, scoping, and delivery of new and enhanced product features
• Proven ability to manage ambiguity and complexity within fast-paced product development cycles

STANDOUT QUALIFICATIONS:

• Startup experience
• Experience in the security industry
• Prior experience in software engineering or QA
• Knowledge of software architecture models, security, and scalability
• Experience with real-time data processing and event-driven architectures
• Networking experience and/or being able to sit in on early/potential customer calls to qualify new deployment requirements

ADDITIONAL INFO:

• Base salary range for this position is $160,000 - $180,000 USD per year
• Eligible to participate in HiveWatch Equity Incentive Plan

*The final offer will be at the company's sole discretion and determined by multiple factors, including years and depth of relevant experience and expertise, location, and other business considerations.

BENEFITS & CULTURE:

In an effort to provide for our employees, HiveWatch offers a competitive benefits package which includes: 

• Health Benefits: Medical, Vision, Dental and Life Insurance
• Cutting edge solutions in an emerging field with lots of growth potential
• Generous compensation packages
• 401K
• Family friendly & compassionate work culture 
• Work with good people who CARE about making the world a better place

What is CARE? HiveWatch enables its employees to CARE for themselves, and each other through unique programs crafted by HiveWatch employees themselves. To deliver on our mission, we empower our employees to consider the meaning of job security on a holistic level. At HiveWatch, you are encouraged to challenge the status quo, provide your unique point of view, and leave fear at the (access controlled) door. In practicing CARE, we:

• Celebrate our diverse workforce and all communities within HiveWatch. 
• Assist the varying needs of our employees, from maintaining a work life balance to encouraging personal aspirations. 
• Respect one another through our interactions and set personal boundaries.
• Embrace equity through our policies and practices of hiring, promoting, and offering benefits that take care of the whole person, not just the worker. 

OUR EEO STATEMENT: 

At HiveWatch, you are encouraged to challenge the status quo, provide your unique point of view, and leave fear at the (access controlled) door. HiveWatch enables its employees to CARE for themselves and each other through unique programs crafted by HiveWatch employees. 

HiveWatch is an equal opportunity employer and we are committed to cultivating a work environment that supports, inspires, and respects all individuals. We execute our hiring practices so that they are merit-based and we do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity/expression, marital status, age, disability, medical condition, genetic information, national origin, ancestry, military or veteran status, or other protected characteristic.