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Brand Representative

About the job: 

The Brand Representative will support the Michigan market in the Grand Rapids area in an exciting new brand partnership. They will work to satisfy customers’ needs and requests, respond to their queries in a timely manner and aspire to deliver a positive customer experience. They will also generate interest in Holistic Brands by staging events and answering questions about product.

  • Thoroughly understand our company and products

  • Develop positive relationships with customers and distributors

  • Act as the point of contact for customers, and handle customers’ individual needs

  • Resolve conflicts and provide solutions to customers in a timely manner

  • Report on the status of accounts and transactions

  • Track customers’ preferences

  • Autonomy to schedule customer meetings and events/activations based on the market sales strategy

  • Provide feedback to the Marketing and Sales departments regarding customers’ requests

  • Raise awareness for the Holistic brands using company marketing tools and industry events

  • Help attract new customers and brand awareness via Pop Ups / Vendor Days

  • Participate in various events with our Sales team in promoting products to generate sales opportunities

  • Visual Merchandising in stores

  • Must have a fun and positive attitude with a focus on customer satisfaction

  • Adhere to company and state regulations.

  • Non-traditional work schedule including evening and weekend work

  • All other duties as assigned

  • Physical Requirements of the Job: Long periods of sitting. Long periods of screen use. Moderate to loud exposure to noise level and artificial light. Must be able to lift, carry and balance up to 30 pounds, may include walking or standing for extended periods of time, as well as stooping, bending over and/or crouching. Extensive travel required.

About You:

General

  • Regulations require that incumbent be at least 21 years of age and able to obtain and maintain state marijuana work credentials.

Education/Experience

  • Bachelor’s degree with a focus in business or marketing preferred

  • Proven work experience as a brand support team member

  • Hands on experience in sales and an ability to deliver excellent customer experience

  • Cannabis experience preferred

Technological Skills

  • Proficient in CSR software

Required Knowledge and Skills

  • Must be passionate about the cannabis industry and Liberty, Strane and Garcia products

  • High-level attention to detail

  • Self-driven and organized

  • Ability to prioritize tasks and meet deadlines with a shifting workload in a fast-paced environment

  • Knowledge of medical marijuana laws, MED regulations, and DPHE requirements; Previous marijuana industry experience preferred with priority given to candidates with experience in licensed facilities

  • Ability to adapt to changing priorities

  • Ability to communicate clearly and accurately

  • Ability to initiate and follow through on work independently

  • Ability to work collaboratively in a team environment

  • Professional demeanor, strong work ethic

  • Eager to learn and enthusiastic

  • Understanding of sales performance metrics

  • Excellent communication and negotiation skills

  • An ability to deliver projects and answer inquiries on time

  • Business acumen with a problem-solving attitude

  • Extensive state-wide travel is required

 

 

#ENGHP

 

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For some positions with our company regulations require that team members be 21 years of age or older.

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By submitting this application, you understand and acknowledge that Holistic is engaged in the business of selling and distributing cannabis and cannabis products.

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Holistic Industries Inc.

Applicant Privacy Notice

 

 

Thank you for your interest in Holistic Industries Inc. ("Holistic Industries", "us", "we"). This Applicant Privacy Notice ("Privacy Notice") applies to personal information collected from applicants for positions with Holistic Industries.

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Through your application process with Holistic Industries, we collect personal information from you in a variety of ways. Personal information is information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with you. Specifically, we collect your personal information in the following circumstances:

  1. When You Complete An Application

When you apply for a position at Holistic Industries online, we will collect your personal identifiers (name, email address, telephone number, and physical address) and your professional or employment information (resume/CV, certifications, qualifications, employment history, and educational history). We use this personal information to assess your application and suitability for the position for which you have applied or other open positions, communicate with you, and to comply with the law.

For Equal Employment Opportunity/Affirmative Action reporting, you also have the option to provide us with your protected classifications (gender, race, veteran status, and disability status). We use this personal information solely for government reporting purposes and this information is not required to submit your application.

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After reviewing your application, Holistic Industries may extend a conditional offer of employment. Subject to legal requirements, Holistic Industries may use a third-party vendor to conduct a background check on you. In doing so, Holistic Industries will receive your personal identifiers (name, physical address, telephone number, and Social Security number) and professional or employment information (employment history and educational history) from our vendor. We use this personal information to assess your application and suitability for the position for which you have applied and to comply with legal requirements.

  1. When You Undertake Drug-Screening

After reviewing your application, Holistic Industries may extend a conditional offer of employment. Subject to legal requirements, Holistic Industries may use a third-party vendor to conduct drug-screening. In doing so, Holistic Industries will receive your personal identifiers (name) and your medical information (drug-test results) from our vendor. We use this personal information to assess your application and suitability for the position for which you have applied and to comply with legal requirements.

  1. When We Complete Identity Verification

If you pass the background check and/or drug screening, we will collect additional personal information so that Holistic Industries can verify your employment eligibility. To do so, we will have you complete a Form I-9. When you complete the Form I-9, we will collect your personal identifiers (date of birth, Social Security number, driver's license, and passport).

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Holistic Industries shares your personal information with service providers, and certain other third parties as described below:

  • To Validate Your Applicant Information. Subject to local legal requirements, we may use external services to collect, process, and/or validate your personal information. You will also be asked to provide Equal Employment Opportunity/Affirmative Action information. This is not mandatory - if you do not provide it, it will not affect your application. Any personal information you provide will be used to for government reporting purpose.
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Sharing During the Preceding Twelve (12) Months

  • In the preceding twelve (12) months, Holistic Industries has disclosed your personal identifiers and your professional or employment related information to our service providers that help us perform application related services and functions. These service providers include our application host, background-screening provider, and our drug-screening provider.
  • Holistic Industries does not sell your personal information.

CONTACT US

For questions on this Privacy Notice, please contact us at legal@holisticindustries.com.

Last modified on August 31, 2023

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Holistic Industries requires all candidates to satisfactorily complete and pass a background check before employment. Holistic Industries will consider your job duties, and state regulations, among other factors, in determining what constitutes satisfactory completion of the background check. All information obtained as part of the background check will be held confidential, except that it will be submitted to the State in which you are applying to confirm you are eligible to work at Holistic Industries in accordance with their regulations.

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As set forth in Holistic Industries’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

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