Logistics Coordinator
Founded in 2013, Home Chef is the leading meal solutions company with both a retail and online presence. Available online at homechef.com and in retail at more than 2,100 Kroger grocery stores, Home Chef is committed to inspiring and enabling more people to cook simple, delicious meals, no matter how busy they are.
In 2023, Home Chef introduced a new brand, Tempo! Tempo features a rotating selection of ready-to-heat meals delivered directly to your door. These meals are better-for-you versions of familiar favorites, designed to save you time and reduce stress while maintaining a healthy lifestyle. Our Tempo menu includes options that are protein-packed, fiber-rich, calorie and carb conscious, keto-friendly, and dietitian-approved.
Similar to our recipes, we recognize that variety is the spice of life, and therefore, our employees also bring their uniqueness and color to our fantastic team. We’re eager to work with humble team players and pragmatic next-level thinkers to innovate on Home Chef’s offerings.
The Logistics Coordinator role manages all planning, tendering, and sourcing of truck load capacity, as well as tracking all of their respective shipments. They are responsible for troubleshooting any and all operational issues that come day to day. Candidates must be highly motivated and have a strong attention to detail to succeed in this role.
Detailed Responsibilities
Manage Logistics day to day operations
- Track and trace all loads and troubleshoot issues with carriers when problems arise
- Ensure all shipments are appropriately updated on time throughout the life of the load
- Monitor and provide timely responses to internal and external email and slack communication
- Act as an escalation point person for issue resolution
- Maintain regular, open lines of communication with small parcel, full truckload, LTL, and third party carriers to ensure high service levels and quick problem resolution
- Manage contract and spot rates for loads, secure appropriate capacity, and tender freight to carriers
- Light weekend and after hours tracking
- Work with TMS (transportation management system) and internal tools and escalate issues or areas for process improvement
- Use internal tools to communicate forecasted load requirements for truckload and LTL (less than truckload) shipments
Working cross functionally with plant teams
- Develop strong relationships and operational understanding with warehouse and production teams to schedule loads and dock appointments
- Proactively communicate pertinent shipment details to/from carriers and internal teams
- Manage exceptions like rescheduling, delays and track shipments to destination
Reporting, Auditing, Claims Management
- Audit and reconcile invoices prior to payment by accounts payable
- Raise claims and other exception items as required
- Maintain data within internal tools
This position requires 10% travel.
Qualifications
The requirements listed below are representative of the knowledge, skill, and/or ability needed for this role. Reasonable accommodations may be made to enable individuals with disabilities.
- Completion of a four-year degree program in a related field
- Highly autonomous and proactive
- Strong verbal and written communicator and negotiator
- 1+ year logistics and/or transportation experience required
- Mastery of spreadsheet usage (Excel, Google Sheets)
- Strong ability to multi-task and flexibly switch between tasks, detail orientation
- Strong sense for numbers in a business context e.g., prices, spend
- Capable of quickly assessing competing priorities and maintaining fast response times
More About Us
Perks and Benefits
- Candidates can experience Home Chef as a customer - enter promo code PEOPLE30 for $30 off your first order!
- Medical, dental, vision, life and disability insurance available
- Paid holidays, sick time and vacation time
- 401k program
- Flexible spending accounts for qualified medical, dependent care, parking, or transit expenses
How We Work Together
We are humble team players.
We are warm and gracious with team members and customers. We seek feedback to improve ourselves - and respectfully listen to and accept input.
We are pragmatic next-level thinkers.
We come up with novel and unique ideas. We explore new strategies to avoid being constrained by conventional thinking.
We take ownership.
We approach ambiguous problems, prepared to dive in, get curious, and learn more. We are results-driven, always challenging ourselves to exceed goals.
Be at Home at Home Chef
We all show up authentically at Home Chef. Our team includes individuals with a variety of identities, backgrounds, and perspectives. You can trust that you’ll be able to bring your whole self to an inclusive and enjoyable workplace.
We welcome people of all races, colors, religions, national origin or ancestry, sex (including sexual identity), age, physical or mental disabilities, pregnancy, veteran or military status, unfavorable discharge from military service, genetic information, sexual orientation, marital status, order of protection status, citizenship status, arrest record or expunged/sealed convictions, or any other legally recognized protected basis under federal, state, or local law.
Home Chef is committed to the full inclusion of all qualified individuals. As part of this commitment, Home Chef will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, or to receive other benefits and privileges of employment, please contact our People team at hr@homechef.com.
To view the California Applicant Notice click here
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