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Microsoft 365 Engineer
Microsoft 365 Engineer
Role and Responsibilities
- Implementation and oversight of Office 365 services, encompassing Active Directory, Azure AD,
- Exchange, SharePoint, OneDrive for Business.
- Provide engineering services for modernization and collaboration efforts, including single sign-
- on and centralized identity and federation services, and cloud migration strategy for cloud-
- based infrastructure-as-a-service platforms including Microsoft Azure and Amazon Web
- Services.
- Perform O365 and Exchange Administration and Azure Active Directory Management.
- Troubleshoot multiple complex Exchange Online/On Premise/ Hybrid environments
- Research organization’s technical problems while devising solutions and implementing plans for
- full resolution.
- Support Office 365 Authentication and Identity Protocols.
- Perform and assist Administrators with Office 365 Migrations, remediation, data moves, and
- license assignments.
- Provision Mailboxes with required license services using group licensing.
- Participate in change management (ITIL).
- Provide migration reporting to senior management.
- Provide on-going Tier IV Support for Office 365.
- Assist in creating and maintaining client training documentation.
Requirements:
- 5+ years of experience administrating and implementing Microsoft 365 (Exchange, OneDrive,
- Teams, SharePoint)
- Prior experience with Microsoft migrations and deployments (i.e., On-prem Exchange,
- SharePoint) onto M365
- Experience using platform migration tools. Examples include ShareGate, Azure Migrate and
- Bittitan..etc
- Experience with Microsoft Azure preferred
- Familiarity with design & build M365 licensing groups in Azure Active Directory.
- Experience writing and maintaining PowerShell scripts for automation and system efficiency
- Experience with SMTP gateways/routing, DNS, TCP/IP, Modern Authentication, Active Directory
- user and group management, group policy
- Ability to work effectively with both technical and non-technical audiences
- Experience troubleshooting system performance issues
- Experience writing best practiced and SOP documentation
Education and/or Experience:
- Bachelor’s degree or the recognized equivalent in education and experience
- Minimum 10 years of experience configuring and supporting IT infrastructure
- Minimum 3 years of experience with integrations and migrations around M&A
- Azure Administrator Associate (AZ-104) required.
Other Qualifications:
- Strong customer service skills and experience delivering excellent customer experiences.
- Must be analytical, organized, and detail oriented with good verbal and written
- communications skills
- Must have a high level of problem-solving skills
- Technical writing capabilities around system documentation and standard operating
- procedures.
- A positive, team-oriented attitude is necessary to deal with a large variety of personalities
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