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Microsoft 365 Engineer

Microsoft 365 Engineer
 

Role and Responsibilities

  • Implementation and oversight of Office 365 services, encompassing Active Directory, Azure AD,
  • Exchange, SharePoint, OneDrive for Business.
  • Provide engineering services for modernization and collaboration efforts, including single sign-
  • on and centralized identity and federation services, and cloud migration strategy for cloud-
  • based infrastructure-as-a-service platforms including Microsoft Azure and Amazon Web
  • Services.
  • Perform O365 and Exchange Administration and Azure Active Directory Management.
  • Troubleshoot multiple complex Exchange Online/On Premise/ Hybrid environments
  • Research organization’s technical problems while devising solutions and implementing plans for
  • full resolution.
  • Support Office 365 Authentication and Identity Protocols.
  • Perform and assist Administrators with Office 365 Migrations, remediation, data moves, and
  • license assignments.
  • Provision Mailboxes with required license services using group licensing.
  • Participate in change management (ITIL).
  • Provide migration reporting to senior management.
  • Provide on-going Tier IV Support for Office 365.
  • Assist in creating and maintaining client training documentation.

Requirements:

  • 5+ years of experience administrating and implementing Microsoft 365 (Exchange, OneDrive,
  • Teams, SharePoint)
  • Prior experience with Microsoft migrations and deployments (i.e., On-prem Exchange,
  • SharePoint) onto M365
  • Experience using platform migration tools. Examples include ShareGate, Azure Migrate and
  • Bittitan..etc
  • Experience with Microsoft Azure preferred
  • Familiarity with design & build M365 licensing groups in Azure Active Directory.
  • Experience writing and maintaining PowerShell scripts for automation and system efficiency
  • Experience with SMTP gateways/routing, DNS, TCP/IP, Modern Authentication, Active Directory
  • user and group management, group policy
  • Ability to work effectively with both technical and non-technical audiences
  • Experience troubleshooting system performance issues
  • Experience writing best practiced and SOP documentation

Education and/or Experience: 

  • Bachelor’s degree or the recognized equivalent in education and experience
  • Minimum 10 years of experience configuring and supporting IT infrastructure
  • Minimum 3 years of experience with integrations and migrations around M&A
  • Azure Administrator Associate (AZ-104) required.

Other Qualifications: 

  • Strong customer service skills and experience delivering excellent customer experiences.
  • Must be analytical, organized, and detail oriented with good verbal and written
  • communications skills
  • Must have a high level of problem-solving skills
  • Technical writing capabilities around system documentation and standard operating
  • procedures.
  • A positive, team-oriented attitude is necessary to deal with a large variety of personalities

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