Business Operations Manager

About Homeward

Homeward takes the “what ifs” out of homebuying by creating financial products that give buyers and sellers certainty and convenience. We’re a fast-paced, remote-first real estate startup that partners with real estate agents to offer innovative products and services, helping clients buy with cash, sell with certainty, and time their move, regardless of the market.

Founder and CEO Tim Heyl, owner of one of the fastest-growing agent teams in the country, started Homeward in 2018 to fix the antiquated and broken real estate process. Today, we offer bundled cash offers, mortgage, and title services in 13 states, enabling buyers and sellers to move with certainty and convenience.

We’re a fully remote company with a diverse team spread across several countries - Grounded in three core values: The Golden Rule, One Team One Dream, and Calm Focus. Hear from our employees about what our values mean to them.

About The Opportunity

Homeward’s Business Operations team is a high-impact, cross-functional team that works on the most important strategic problems facing the business. We bring a powerful combination of analytical, strategic, operational, and organizational skills that we apply to help Homeward move faster, make better decisions, and scale smarter.

As a Business Operations Manager, you will partner with Sales Leadership to identify, prioritize, and execute on impactful strategic initiatives to move the business forward. Some example projects you may lead include: (a) launch new partnerships, go-to-market channels, and/or geographic markets, (b) improve sales team effectiveness through better processes, policies and/or reporting, or (c) develop new strategic sales capability, such as agent training program, sales enablement tooling, marketing campaign, or partnership incentives.

You’ll sit at the center of strategic execution and day-to-day operations, helping turn ideas into action and scaling what works. If you like solving messy problems, working closely with senior leadership, and making systems work efficiently, this role is for you.

In This Role, You Will:

• Report to the Director of Business Operations
• Act as a trusted thought partner to the Chief Revenue Officer and the rest of the Sales leadership team, which includes BD/Partnerships, Sales, and Dispositions – meet regularly to help identify opportunities, align on priorities and resource allocation, and track progress against key objectives
• Own strategic initiatives from scoping through execution – setting timelines, aligning stakeholders, removing roadblocks, and adjusting priorities based on business impact
• Manage project-related communications across cross-functional stakeholders, ensuring the right people are kept up to speed with the right level of detail
• Analyze data to measure the success of strategic initiatives and generate insights to improve sales productivity, performance, and decision-making 
• Collaborate cross-functionally both within and outside of the Sales team; Serve as a Sales team liaison for the rest of the Business Operations team on their respective strategic initiatives 
• Support Sales Leadership with ad-hoc, high-impact needs

What You’ll Bring:

• 5+ years of experience in Business Operations, Sales Operations, or Management Consulting, ideally within a high-growth startup or similarly fast-paced environment
• Highly adaptable self-starter mindset that thrives in an ambiguous environment with shifting priorities and  limited direction
• A “roll-up-your-sleeves” attitude – no task is too small, and you're energized by solving problems hands-on and making an impact
• Strong project/program management experience that enables you to run complex projects independently and prioritize effectively
• Analytical skillset with experience utilizing Excel/Gsheets and Business Intelligence (Looker preferred) tools to derive actionable insights
• Ability to build models (e.g., financial, capacity, etc.) 
• Excellent communication and interpersonal skills – trusted cross-functional relationships throughout the organization (e.g., product & tech, finance) will be key to your success
• Experience with Salesforce is a plus
• Knowledge of and passion for the real estate industry is a plus

Pay & Benefits:

• Compensation range: $125,000 - $140,000
• Remote-first environment (our Headquarters are in Austin, TX)
• Exciting stock option grant for every full-time employee 
• 401(k) employer contribution match 
• Health and wellness benefits, including medical, dental, vision, and life insurance
• Twenty days of vacation, five sick days, twelve company holidays, and two floating holidays each year
• Generous paid parental leave of up to 14 weeks

See more about how Homeward takes care of our team by providing a generous package of benefits here.

Value-Driven Employee Experience

THE GOLDEN RULE. It’s simple: Treat others the way we want to be treated. Whether we’re dealing with colleagues or customers, we don’t prioritize money or growth over people, and we practice empathy at every opportunity.

CALM FOCUS. We work in tech and build solutions for real estate. Both are fast-paced and stressful industries. But by focusing on the larger objective rather than rushing from one task to the next, we can create solutions our customers love.

ONE TEAM, ONE DREAM. Big problems require big solutions. We look at our customers’ experiences holistically and recognize that solving them requires collaboration across teams and our three affiliate companies — Homeward, Homeward Mortgage and Homeward Title.