Escrow Assistant (FL/GA)

About Homeward

Homeward takes the “what ifs” out of homebuying by creating financial products that give buyers and sellers certainty and convenience. We’re a fast-paced, remote-first real estate startup that partners with real estate agents to offer innovative products and services, helping clients buy with cash, sell with certainty, and time their move, regardless of the market.

Founder and CEO Tim Heyl, owner of one of the fastest-growing agent teams in the country, started Homeward in 2018 to fix the antiquated and broken real estate process. Today, we offer bundled cash offers, mortgage, and title services in 13 states, enabling buyers and sellers to move with certainty and convenience.

We’re a fully remote company with a diverse team spread across several countries - Grounded in three core values: The Golden Rule, One Team One Dream, and Calm Focus. Hear from our employees about what our values mean to them.

About The Opportunity

As an Escrow Assistant at Homeward Title, you will be responsible for processing escrow files from order opening to ensuring all information and documentation are obtained, which is necessary for the transaction's closing. The ideal candidate has experience as an escrow assistant in Georgia and Florida

Note: This role is a temporary, full-time position that is expected to last 120 days, with a possibility to convert to permanent status.

In This Role, You Will:

• Work independently on a variety of different transaction types, including cash, loan, and refinance transactions.
• Move seamlessly between multiple states/markets and understand the closing and title nuances of each
• Open new escrow files in the appropriate closing software and obtain all necessary documentation for the closing in a timely manner, including HOA docs, mortgage payoffs, customer information, etc.
• Work closely with real estate brokers, lenders, HOAs, and escrow officers to effectively communicate what is needed for closing
• Review title commitments for accuracy and completeness to ensure all curative requirements are satisfied.
• Solve complex title issues with the help of the escrow officer and the title department
• Ability to multitask, concentrate, and focus under pressure during interrupted workflow and changing schedules and needs using multiple forms of technology in a start-up environment.
• Demonstrate problem-solving skills, accuracy, and attention to detail.
• Timely, thorough, coordinated, and eloquent communication with all of the parties involved in every transaction, < 1 hour expected response time via email and phone calls
• Have the ability to work overtime, as requested.

What You’ll Bring:

• Detail-oriented and professional.
• Strong communication, both verbal and written.
• Ability to work well with others.
• Demonstrated proficiency in basic computer applications. Experience with Slack, Google Suite, Qualia, Front a plus.
• Able to maintain work priorities in an environment with multiple concurrent tasks and projects, and maintain flexibility related to assigned tasks.
• High attention to detail
• High energy, a positive attitude
• High school diploma and one year of experience in escrow, real estate, or the title field
• Prioritize, meet deadlines, and handle multiple tasks

Pay & Benefits:

• Compensation range: $26.44/hr
• Remote-first environment (our Headquarters are in Austin, TX, come visit!)

Value-Driven Employee Experience

THE GOLDEN RULE. It’s simple: Treat others the way we want to be treated. Whether we’re dealing with colleagues or customers, we don’t prioritize money or growth over people, and we practice empathy at every opportunity.

CALM FOCUS. We work in tech and build solutions for real estate. Both are fast-paced and stressful industries. But by focusing on the larger objective rather than rushing from one task to the next, we can create solutions our customers love.

ONE TEAM, ONE DREAM. Big problems require big solutions. We look at our customers’ experiences holistically and recognize that solving them requires collaboration across teams and our three affiliate companies — Homeward, Homeward Mortgage and Homeward Title.