Job Application for Clinical Lead – Primary Care Service Line at Homeward

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Homeward is rearchitecting the delivery of health and care in partnership with communities everywhere, starting in rural America. Today, 60 million Americans living in rural communities are facing a crisis of access to care. In the U.S. healthcare system, rural Americans experience significantly poorer clinical outcomes. This trend is rapidly accelerating as rural hospitals close and physician shortages increase, exacerbating health disparities. In fact, Americans living in rural communities suffer a mortality rate 23 percent higher than those in urban communities, in part because of the lack of access to quality care.

Our vision is care that enables everyone to achieve their best health. So, we’re creating a new healthcare delivery model that is purpose-built for rural America and directly addresses the issues that have historically limited access and quality. Homeward supports Medicare-eligible beneficiaries by partnering with health plans, providers, and communities to align incentives – taking full financial accountability for clinical outcomes and the total cost of care across rural counties.

As a public benefit corporation and Certified B Corp™, Homeward’s mission and business model are aligned to address the healthcare, economic, and demographic challenges that make it challenging for rural Americans to stay healthy. Our Homeward Navigation™ platform uses advanced analytics to connect members to the right care and local resources that address social determinants of health and improve holistic health outcomes. Since many rural communities lack adequate clinical capacity, Homeward also employs care teams that supplement local practices and reach people who cannot otherwise access care.

Homeward is co-founded by a leadership team that defined and delivered Livongo’s products, and backed most recently by a $50 million series B co-led by Arch Ventures and Human Capital, with participation from General Catalyst for a total of $70 million in funding. With this leadership team and funding, Homeward is committed to bringing high-quality healthcare to rural communities in need.

The Opportunity

We are seeking a mission-driven Clinical Lead to provide clinical and operational oversight to our nurse practitioners, physician assistants, and other field-based providers delivering care across Minnesota and Michigan. This leader will play a key role in bridging clinical strategy with day-to-day excellence in care delivery, aligning provider performance with Homeward’s standards and value-based care objectives.

What You’ll Do

Leadership & Oversight (30%)
- Serve as the direct manager of field-based APPs (NPs and PAs), providing coaching, mentorship, and performance management
- Facilitate consistent execution of care model protocols, workflows, and risk adjustment strategies
- Oversee PTO planning, approval, and coverage coordination to ensure provider availability and continuity of care
- Monitor provider scheduling patterns, flag capacity risks, and escalate coverage issues in partnership with operations
- Partner with Market Medical Directors and Service Unit Leaders to ensure coordinated clinical oversight

Clinical Care Delivery (40%)
- Continue to see patients in an outpatient setting, including in-person and virtual visits
- Conduct wellness visits, chronic disease management, and other clinical services as required
- Model best practices for documentation, quality, and patient engagement
Performance Management & Quality Oversight (20%)
- Monitor provider KPIs including risk capture, quality scores, and throughput
- Conduct documentation reviews, provide coding and clinical feedback, and manage performance plans
- Collaborate with clinical quality teams to roll out training and audit processes
Cross-Functional Partnership & Strategic Input (10%)
- Work with analytics, product, and operations to refine care delivery tools, documentation workflows, and dashboards
- Participate in care model evolution discussions and provider enablement pilots

Time Allocation Summary

40%: Direct Patient Care
30%: Team Management & Coaching
20%: Performance Management & Quality Oversight
10%: Strategic & Cross-Functional Partnership

Note: The balance may flex over time based on provider count and organizational priorities.

What You Bring

Active and unrestricted license as a Nurse Practitioner or Physician Assistant in Minnesota and/or Michigan
Minimum of 5 years clinical experience, including at least 2 years in a supervisory or lead role
Strong understanding of value-based care, HCC coding, and clinical documentation integrity
Proven ability to lead, coach, and inspire multidisciplinary teams
Excellent collaboration, communication, and change management skills
Ability to travel in-market 20–30% as needed for in-person team connection and observation

Preferred Qualifications

Experience working in rural or underserved communities
Familiarity with EHRs (Athena preferred), ChartSync, and Steward
Experience supporting clinical pilots or quality improvement projects
Comfort with performance dashboards and clinical analytics

Why Homeward

Meaningful, mission-driven work reaching populations that need it most
Generous PTO and 401(k) with company contribution
Competitive base salary (commensurate with experience)
Annual bonus eligibility and equity participation
Fully covered medical, dental, and vision insurance
Malpractice insurance and CME/licensing fee support

At Homeward, a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you have yet to gain experience in the areas detailed above, we hope you will share your unique background with us in your application and how it can be additive to our teams.
Homeward is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Homeward is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.

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