Senior Solution Architect - EMEA
Little more about the team:
The Solution Architecture team sits at the intersection of technology, customer advocacy, and revenue, working Honeycomb's most strategic opportunities. We partner with world-class engineering organizations to solve complex observability challenges and change how teams build and operate software. This is a team of hands-on technical leaders who want to shape major customer decisions, influence go-to-market strategy, and redefine what great technical selling looks like.
What you’ll do in the role:
- Own the technical strategy for complex sales opportunities, partnering closely with Account Executives and sales leadership to move deals forward.
- Lead discovery, solution design, and technical validation for customer environments with multiple stakeholders and competing requirements.
- Run complex evaluations and proofs of concept end-to-end, including success criteria, technical execution, risk identification, and debrief.
- Translate customer architectures into clear solution narratives that connect Honeycomb’s platform to engineering priorities and business outcomes.
- Deliver compelling demos, workshops, and technical presentations tailored to audiences ranging from practitioners to director-level stakeholders.
- Get hands-on when it matters: support instrumentation strategy, troubleshoot integration issues, and help customers prove value in real environments.
- Manage competitive evaluations and bake-offs with strong judgment, disciplined execution, and a clear point of view on Honeycomb’s differentiation.
- Identify technical and strategic risks across active deals and proactively adjust the evaluation approach when needed.
- Partner across Sales, Product, Field Engineering, Marketing, and DevRel to unblock deals and improve the overall go-to-market motion.
- Contribute reusable architectures, demo assets, and technical content that increase team effectiveness and scale best practices.
- Bring structured field insight back into the company to help inform product feedback, messaging, and technical strategy.
- Mentor more junior Solution Architects through collaboration, coaching, and shared learning.
What you’ll bring to the role:
- 5+ years of pre-sales, solution architecture, sales engineering, or customer-facing technical experience in B2B SaaS.
- Experience supporting complex technical sales cycles with multiple stakeholders, ideally in enterprise or commercial accounts with sophisticated engineering teams.
- Strong solutioning skills and the ability to turn ambiguous customer needs into clear technical approaches and evaluation plans.
- Deep working knowledge of observability, distributed systems, distributed tracing, and OpenTelemetry.
- Hands-on fluency with modern cloud environments, containers, Kubernetes, API-driven architectures, and at least one major cloud provider.
- Ability to troubleshoot instrumentation and integration issues across a range of languages, frameworks, and deployment patterns.
- Experience owning POCs or technical evaluations, including defining success criteria, managing risk, and driving toward measurable outcomes.
- Strong consultative communication skills, with the ability to tailor technical messaging across practitioners, architects, and director-level stakeholders.
- Credibility with developer, platform, SRE, and engineering-led audiences through both technical depth and business context.
- A clear point of view on Honeycomb’s value and differentiation in the observability landscape.
- Strong judgment, autonomy, and follow-through in fast-moving deal environments.
- A collaborative, low-ego working style with the ability to pull in cross-functional partners when the situation calls for it.
- A mentorship mindset and desire to make the team stronger through coaching, documentation, and reusable work.
- Familiarity with MEDDPICC or Command of the Message is a plus.
- Willingness to travel ~20% for customer engagements, field events, and internal collaboration.
On Target Earnings (OTE) based on level of experience (Base + Commission)
€162.900 - €191.600 EUR
What you'll get when you join the Hive:
- A stake in our success - generous equity with employee-friendly stock program
- It’s not about how strong of a negotiator you are - our pay is based on transparent levels relative to experience
- Time to recharge with unlimited PTO
- A distributed-first mindset and culture (really!)
- Home office, co-working, and internet stipend
- Full benefits coverage for employees, with additional coverage available for dependents
- Up to 16 weeks of paid parental leave, regardless of path to parenthood
- Annual development allowance
- And much more...
- All communications will come from an @honeycomb.io email address
- We occasionally work with external recruiting agencies. These partners will use legitimate business email addresses—never personal accounts like Gmail or Yahoo.
- Our recruiting process will never ask you to provide financial or sensitive personal information, including but not limited to:
- Social security or tax identification numbers
- Credit card numbers
- Bank account information
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