Home Care Network Referral Manager (Work from Home)
Honor exists to expand the world’s capacity to care.
We’re combining high tech with high-touch to deliver better home care for aging adults, better jobs for Care Professionals, and entirely new offerings to support the aging journey, at scale.
Founded in 2014, and now a Series E funded “Unicorn” valued at over $1B, Honor leads the world’s largest home care network with the most advanced care platform. Our August 2021 acquisition of Home Instead has created a global company that’s revolutionizing how society cares for older adults, their families, and Care Professionals.
The Honor Care Platform combines local care and the most advanced technology to bring the highest quality care to more aging adults.
Grow at Honor as part of a united team where everyone shows up authentically, shares ideas bravely, and solves complex problems!
About the Work:
As the Home Care Network Referral Manager for Honor's All Trust Home Care in Chicago, you will be responsible for forging and maintaining strong relationships with healthcare providers and community partners to drive referrals for in-home care services. You’ll also have the opportunity to conduct in-home sales consultations with families and support new care starts when necessary.
We're searching for an individual who understands relationship sales, is a self-starter willing to roll-up their sleeves, is comfortable operating with a sales quota, and is excited to build something really extraordinary with us.
In this role, you can work remotely from home but this role requires 75% travel in and around the local Chicago area.
You’ll be part of a mission-driven team in a sector with existing, strong demand.You’ll have unlimited earning potential with uncapped commissions, backed by a meritocratic culture that rewards your success. We empower you to take ownership of your success with flexible working conditions, creativity in your approach, and the chance to contribute to shaping the future of home care.
You Impact:
- Spend 75% of your time building and maintaining strong relationships and referral partnerships. Target accounts include, but are not limited to, hospitals, physicians, home health agencies, assisted living facilities, nursing homes, senior centers, hospice, rehabilitation centers, etc.
- Perform consultative sales processes, including outreach, referral qualification, and asking for the referral, while meticulously documenting in Salesforce.
- Establish and cultivate trusted relationships with new and existing referral providers.
- Generate qualified referrals for potential client care consultations.
- Present All Trust marketing materials effectively and engage in targeted outreach, including networking events, drop ins, co-hosting events in the community, and social media promotion.
- As needed, provide support to the team by conducting in-home care consultations with prospective clients and families, support care starts and client onboarding, ensuring a seamless experience for both clients and care professionals, and step in for high-needs clients when necessary, providing companionship and safety supervision.
- Be able to answer potential client calls on nights and weekends so as to assist with setting up care consultations.
Key Competencies for Success:
- Builds Impactful Relationships: You effectively engage and influence stakeholders at the community and healthcare provider level.
- Customer-Focused: You are dedicated to providing best-in-class products and services, always prioritizing the needs of clients.
- Results-Oriented: You are committed to delivering measurable results, consistently meeting or exceeding sales targets.
- Self-Starter & Independent: You take initiative, operate with autonomy, and thrive in a self-directed environment.
- Innovation & Continuous Improvement: You seek innovative methods to improve sales performance, using data to track success and adapt your approach.
Qualifications:
- One year experience in home care, health care or senior-related industry required, an equivalent combination of education and work experience may be considered.
- Excellent communication skills, both verbal and written.
- Willing to travel 75% of the time in the field working with referral sources and clients and a valid driver’s license.
- Comfort working within Honor & All Trust required systems & technologies, as well as be proficient in computer skills (calendars, documents, salesforce, slack, etc).
Nice to Have:
- B2B experience prospecting relationships and developing referrals in home care or healthcare.
- B2C experience consulting clients on their interest in starts of care.
- College degree.
- Experience in a quota carrying role.
#LI-DNI
Our range reflects the hiring range for this position. We use national average to determine pay as we are a remote first company. Individual pay is based on a number of factors including qualifications, skills, experience, education, and training.
Base pay is just a part of our total rewards program. Honor offers equity and 401K with up to a 4% match. We provide medical, dental and vision coverage including zero cost plans for employees. Short Term Disability, Long Term Disability and Life Insurance are fully employer paid with a voluntary additional Life Insurance option. We offer a generous time off program, mental health benefits, wellness program, and discount program.
Hiring Salary Range
$60,000 - $70,000 USD
Hiring Variable Compensation Range
$1 - $30,000 USD
What’s next?
Honor is remote friendly! We're hiring across the U.S., with an entirely virtual interview and onboarding process. Most of our positions are remote/work from home and do not require permanent relocation. As conditions allow, we have office space for in-person collaboration in our San Francisco Bay Area, CA, Austin, TX, and Omaha, NE hubs. If you're looking for a great job that offers you the opportunity to work from home, we'd love to talk to you.
Want to know more about why Honor is a great place to work? Check out our perks!
We value people! These four people-centric values guide the ways we work and decisions we make every day.
This role doesn’t sound quite right? Send this application to a friend who may be a fit and check out our other available roles!
#LI-Remote
Honor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, political affiliation or belief.
Honor is an E-Verify company. For more information please review our Participation and your Right to Work
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