Account Manager, SMB

Denver, CO; Tempe, AZ

Engine is the modern travel platform for booking and managing work trips. It saves businesses time and money through an intuitive travel network that connects to nearly every hotel, airline, and car rental company in the U.S. It offers single invoice billing, the flexibility to modify trips at any time without sunk costs, and a unified view of all company travel and spend. Customers rely on Engine to not only make travel easier to manage, but to make it enjoyable for everyone involved. The company is backed by Telescope Partners, Blackstone, Elefund and Permira. Learn more at www.engine.com.

As a Hotel Engine Account Manager, SMB you will take ownership of customer inquiries and proactively seek new opportunities. You will be responsible for building relationships in order to drive growth, retention and adoption of the Hotel Engine product. In this role you will apply a consultative sales approach, focusing on discovering, analyzing, and solving their organization’s travel needs by leveraging the full scope of company products and services to deliver business solutions to drive customer value. 

 Here’s what you’ll do:   

  • Drive monthly growth by upselling Hotel Engine across our existing customer base
  • Generate new business opportunities within account base to meet and exceed target quota
  • Present Hotel Engine’s value position in the unmanaged travel space with expertise
  • Work collaboratively with cross-functional teams such as business operations, member support, marketing, sales enablement, product development and production support to drive customer outcomes
  • Support expansion leads for existing accounts
  • Become a subject matter expert in the Hotel Engine platform & industry with extensive, accurate product knowledge
  • Consistently meet or exceed daily KPI requirements

Here’s what we’re looking for:

  • 1-2 years of experience as an Account Manager, Account Executive, or in B2B sales
  • Self-starter with entrepreneurial spirit, takes initiative and adapts to changing demands. Brings a positive attitude and energy to work every day.
  • Experience with Salesforce, Outreach, Gong or similar sales technologies highly preferred
  • Ability to drive a consultative sales approach to improve retention and capture additional opportunities within current customer base
  • Strong organization skills with a track record of retaining and expanding existing customer base
  • Experience in utilizing tech stack to identify trends in customer account usage
  • Strong business acumen to partner with our customers to drive solutions to their business problems

Cash compensation:
The base salary for this role is starting at a $60,000 base with $30,000 variable ~ with upside potential based on performance. Final offer amounts are determined by multiple factors, including prior experience, expertise & may vary from the amount above.

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