Head of B2C Supply
As Head of B2C Supply, you will own the global strategy for acquiring, activating, and retaining private landlords in our core European markets. This segment represents our biggest growth opportunity, and your mission is to unlock its potential by driving supply growth and quality - ensuring listings are high-quality, attractive, and advertised by 5-star landlords.
Your role
- Lead, coach, and develop the current B2C team (currently composed of interns and one full-time employee), maximizing their performance with existing tools and processes.
- Design and implement a comprehensive framework for acquiring, activating, and retaining private landlords, with a strong focus on driving high-quality supply and positive landlord behaviour.
- Partner closely with Marketing, Commercial Analytics, Product, and Customer Service to build an integrated go-to-market strategy for private landlords.
- Define objectives, KPIs, and targets to measure impact, ensuring we consistently drive measurable growth in supply volume, supply quality and landlord engagement.
- Shape the future of the team by defining the right structure, progressively replacing interns with full-time hires, and embedding AI-driven solutions to increase productivity and scale the impact of your team.
- Leverage AI to automate repetitive and unscalable tasks, enabling your team to focus on high-value activities and achieve outsized impact.
- Act as the advocate for private landlords within the company, ensuring their feedback informs product, marketing, and customer service strategies.
- Foster a culture of accountability, performance, and continuous learning within your team, while promoting and living by our company values.
Your profile
- At least 5 years of experience in a customer-facing role in sales, account management, or customer success, with at least 2 years in a leadership position.
- Proven track record of driving customer acquisition, activation, and retention with measurable results.
- Experience building, leading, and scaling high-performing teams, ideally with a mix of junior talent (entry-level or interns) and full-time employees.
- Strong commercial mindset and ability to design frameworks, systems, and processes that scale.
- Tech-savvy and highly analytical, with a proven ability to leverage AI tools and data insights to increase productivity and business impact.
- Experienced in cross-functional collaboration with Marketing, Product, Analytics, and Customer Service.
- Outcome-driven, accountable, and focused on delivering measurable growth for the business.
- Familiarity with real estate, marketplaces, or SaaS is a plus.
- Fluent in English; fluency in German, Spanish, or Italian is a strong advantage.
What's in it for you?
- Unlimited paid holidays, minimum-based not maximum!
- 1,000 EUR personal development budget.
- Complete coverage for commuting.
- Flexibility to work remotely for up to 2 months per year!
- Personal equipment, including laptop and ergonomic setup.
- Gym membership discount with GoVital or OneFit.
- Dutch/English classes budget.
- Variable pension scheme.
- Diverse international community (46+ nationalities).
- Pet-friendly office in Rotterdam city centre.
- Fun team-building and after-work drinks every Friday.
About HousingAnywhere
HousingAnywhere is Europe’s largest mid-term rental platform, covering over 125 cities across Europe and several in the US. With Kamernet and Studapart under its umbrella, HousingAnywhere empowers people to live wherever and however they choose. Through our advanced online platforms, which together attract over 30 million users annually, we connect young professionals and students directly with accommodation providers. Our team of 250 professionals is dedicated to helping tenants find comfort and peace of mind in their rental search, whether they're looking for a home across the globe or just across town.
Our mission
Rent Easy, Live Free.
- Ownership
- We are Enablers
- We are Changemakers
- We are Connectors
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