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Plumbing Service Manager

Sioux Falls, South Dakota, United States

How you’ll contribute to the team:

Under the direction of the Director of Service Operations, the service manager directs the day-to-day operations of the plumbing service department.  Additionally, they will create job estimates, assist in scheduling, and manage the revenue of the department.  Performs all other duties as assigned.

  • Provides direction and leadership to the team.
  • Facilitates employee hiring, training, and performance evaluations. Administers corrective action as required. 
  • Ensures training and education on specific tasks and company related functions.
  • Facilitates improvement through team involvement.
  • Enforces company policies and standards with a high regard for safety standards.
  • Resolves customer issues and concerns.
  • Develops and maintains effective working relationships with customers, coworkers, contractors, and the public.
  • Coordinates with dispatch and other office personnel to optimize schedule and manpower.
  • Acquires required permits and authorization for projects.
  • Regular jobsite visits.
  • Technical assistance to all field and office personnel.

What you’ll bring to the table:

  • Excellent verbal and written communication skills.
  • Displays extensive working knowledge of the industry, including installation, service and maintenance of all components and systems.
  • Professional appearance always.
  • Strong organizational and time management skills.
  • Ability to manage multiple projects.
  • Ability to manage and lead people in an engaging way.
  • Creative problem solving.
  • Self-motivated.
  • Proficiency in Microsoft Office Suite.
  • Valid driver's license and clean driving record.

How you’ll qualify:

  • Associates Degree in Project Management or plumbing trade.
  • Holds all licensing / certifications for plumbing trade.
  • Understanding of local and state codes.
  • At least 5 years of industry cost awareness or cost preparation.

What to expect in the office:

• Prolonged periods of sitting at desk and working on computer.
• Must be able to lift, up to 15lbs at a time.
• Able to walk on uneven surfaces and be exposed to a variety of weather conditions while visiting jobsites.

 

Howe, Inc. is an EEO/AAP employer.

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