Platform Operations Intern

Who Are We?

HoYoverse is committed to providing immersive virtual world experiences to players around the world. We have brought fans popular games including Genshin Impact, Honkai: Star Rail, Honkai Impact 3rd, Tears of Themis, and Zenless Zone Zero, as well as a wide range of entertainment content.
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Community is at the heart of everything we do. We are devoted to engaging fans and fostering an enthusiastic and inclusive global community that provides access and encouragement for people to share their passion for ACG (Animation, Comics, and Games) through their own creativity and skills.
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Pushing the boundaries of imagination, we consistently explore cutting-edge game development technologies, and have accumulated leading technical capabilities in cel shading, cloud gaming, and other fields.
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In the future, we will continue to expand our content production, technology research, and publishing duties through operations in offices in Singapore, Montreal, Los Angeles, Tokyo, Seoul, and other areas.

When you apply to a position with HoYoverse, we will process your personal data. To learn more about how we process your data, we encourage you to review our comprehensive Global Applicant and Candidate Privacy Policy. This policy provides detailed insights into how your information is collected, used, and protected throughout the application process.

Overview:

Ever wonder how different platforms and games seamlessly integrate with HoYoverse’s services, from login and account management to payments, updates, and cross-platform gameplay? The SDK team at HoYoverse builds the core software development kits that empower our games and partners to connect effortlessly with our global ecosystem.

Our SDKs serve as the critical bridge between game clients and backend services — enabling secure authentication, smooth payment flows, efficient content updates, and compliance with regional regulations. By providing robust, developer-friendly, and high-performance solutions, we ensure that millions of players around the world enjoy a consistent and reliable experience across platforms.

As we continue to expand our global reach, we are looking for talented and passionate students to join our SDK team. Through this internship, you will gain hands-on experience designing and building highly reliable SDKs used by large-scale games, collaborate closely with cross-functional teams, and explore the cutting edge of game technology infrastructure.

This is a 3–6 month internship designed for final-year students, with the potential to be considered for a full-time graduate role upon successful completion and performance.

What You Will Do:

• Provide comprehensive support for HoYoverse's overseas platform services, including but not limited to payment, account, game SDK, compliance, risk management, etc.
  
• Ensure the smooth delivery and operation of services by supporting the necessary input-output requirements.
• Collaborate and coordinate closely with various business stakeholders to gather, understand and prioritize feature requirements and ensure the consistent and precise delivery of features within the platform team.
• Promptly address live/beta environment issues to mitigate online risks.
• Assist in establishing seamless cross-team communication and operational procedures.

What We Are Looking For:

• Bachelor degree or above, in final year of study. 
• Previous internship experience in Tech / Internet company will be a plus.
• Possess strong communication skills; able to collaborate well with the team to deliver collective results.
• Understand software development iteration life cycle.
• Process-oriented, structured mindest, familiar with operation procedures.
• Excellent written and verbal communication skills in English and advanced Chinese to liaise with teams and review internal documentation.
• Have an optimistic problem-solving mindset, with data analytical skills, will be a plus.

We are an equal opportunity employer that believes diverse backgrounds are key to bringing our concepts to life. If you're looking to play a key role in creating the best immersive virtual world experience for our users, we invite you to join our team.