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Account Manager

Detroit, Michigan, United States

Who We Are

Hudson Rouge, part of WPP, is a luxury boutique marketing and communications agency that works solely on luxury brands and is the exclusive agency of record for the Lincoln Automotive business across all channels. We combine brand strategy, media strategy, activation, digital, social, earned media, production and analytics to provide exquisitely crafted creativity. We are a small group of people spread across several offices — New York, Detroit, Shanghai, Toronto, and Mexico City — and we care for each other as much as we care for our clients. We are an agency that prides itself on doing the un-usual, and we also look for unusual talent: people who are excited about doing their best work and want to grow with us. We are an agency that prides itself on the highest levels of craft and concept.

About WPP

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com.

The Opportunity

Account Manager

Could this be you?

Account Managers handle the day-to-day operations of agency projects, including research, scope development, creative briefing and job execution. They are responsible for base-level client contact, management of status meetings, organizing information shared by and with the client, and ensuring agency procedures are followed.  

Account Managers will lead projects from beginning to end while fostering relationships directly with clients and the agency team. The idea is that someone looking at an AM role wants project ownership experience and client engagement development opportunities.  

Account Managers serve as agency implementers for achieving the client’s strategic brand and business objectives by working with clients to provide them with guidance and working with the internal team to achieve execution of strategies. They serve a vital role in promoting the integration of cross-functional teams and ensuring seamless delivery of all work to the client. This candidate must be prepared for a fast-paced environment and be comfortable making decisions.  

Responsibilities

  • Operational excellence in daily blocking and tackling of account/s
  • Gains and maintains knowledge of client’s business, industry and competition
  • Responsible for ensuing conference reports and/or meeting notes are complete and distributed to clients and/or agency partners as appropriate
  • Initiates/drafts scope documents and works with team to ready for client review and approval
  • Initiates projects within the agency, according to standard kick-off protocol
  • Responsible for day-to-day implementation of project deliverables; ensures deliverables are client ready
  • Builds on financial management skills, including preparation of billing and monthly projections for review with supervisor
  • Participation in key client meetings including status meetings and presentations of VMLY&R work
  • Focus is on flawless execution of current projects.

Required Skills

  • Is able to understand the business issues clients face in a variety of industries.
  • Possesses superior communication skills, both internal and client facing.
  • Has strong relationship management, organizational and project management skills.
  • Manages up and knows when to escalate internal and/or client concerns.
  • Is able to work effectively with a variety of internal teams and business groups, including Creative, Media and Technical Delivery Specialists.
  • Is able to identify opportunities for growth and incremental opportunities with client partners.
  • Has a strong interest in technology or digital marketing.
  • Familiarity with ecommerce and online advertising is a plus.

Required Experience

  • Bachelor’s degree or equivalent in a related field.
  • Two to five years of full-time experience in digital marketing, media or advertising (digital experience strongly preferred).
  • Agency experience (preferred).

The base salary range for this position at the time of this posting is indicated below. Individual compensation varies based on job-related factors, including location, business needs, level of responsibility, experience, and qualifications. We offer a competitive benefits package, click WPP Benefits for more details.

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$45,000 - $90,000 USD

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

WPP (Hudson Rouge) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. 

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