Back to jobs

Director of Product Design - Boston, MA

Boston, MA

Location: Remote (Boston, MA)

Type: Full-Time

Hours: Ability to work ET business hours as needed

About Human Agency

We're scaling rapidly and have a growing pipeline of opportunities that demand exceptional talent across disciplines. Our mission is to bring on individuals, from creative producers to technical experts to entrepreneurial leaders, who can help us realize this next chapter of growth.

We are a company of doers. Leaders roll up their sleeves, teams work flat, and everyone contributes to what ships. Titles don't insulate us from feedback or basics. We invite critique, learn quickly, and keep raising the bar. The best ideas win here, no matter where they come from, because clients trust us to deliver the strongest outcomes every time.

Our clients' missions, products, and bottom lines are sacred. We immerse ourselves in their world, becoming stewards of their goals and partners in solving big problems. Every product, strategy, or asset we create must be both beautiful and functional; practical, usable, and designed for real-world impact.

Humans are our most valuable resource, and we only grow by hiring people who push us forward. Across strategy, engineering, design, data, and operations, we seek out teammates who raise the bar and make us better. Always hire up, never down.

We partner with organizations of all sizes to explore, design, and implement AI strategies that are secure, scalable, and human-centered. We believe AI should amplify human potential, not replace it, and we build with that conviction in every engagement. From advisory and tooling to implementation and education, we meet clients where they are at and help them integrate AI in ways that align with their mission and values. Our goal is to empower teams to work smarter, move faster, and unlock new possibilities through thoughtful, responsible innovation.

And through it all, we lead with purpose, love, and adventure. We do meaningful work with people we care about, and we make the ride an adventure worth taking. Because at Human Agency, who we are and how we work are one and the same.

Role Overview

We’re looking for a Director of Product Design who can own product direction end-to-end, from problem definition and user experience to shipped design and iteration, while remaining deeply hands-on. 

You’ll lead product design strategy across client engagements and internal initiatives, while also designing and shipping work yourself. On any given day, that might include shaping a product roadmap with leadership, mapping user flows in Figma, refining UI patterns, copyediting website content to suit a layout, or polishing a live web experience before launch. You bring a deep love for typography, color, and visual hierarchy and understand that these choices shape clarity, usability, brand trust, and product adoption. 

This role goes beyond traditional product design; you'll shape systems, product experiences, and foundational visual frameworks from the ground up. It suits a versatile, craft-obsessed product designer-at-their-core, who can move fluidly between strategy and execution, who communicates clearly with technical partners and key stakeholders. 

We hire for talent, not tenure. What matters is your craft, your portfolio, and your ability to elevate the work.  We move fast, often working in tight iteration cycles. Our timelines are quick and our standards are high. You'll work efficiently with detail and care, balancing speed with quality across every deliverable. 

Responsibilities

Own Product Design Direction

  • Define and evolve product design vision across client and internal products, ensuring alignment with user needs, business goals, and technical realities.
  • Partner with leadership, engineering, and strategy to shape product roadmaps, prioritize opportunities, and guide tradeoffs.
  • Translate ambiguous problems into clear product concepts, flows, and experiences that can ship and evolve.

Design with Craft & Intent

  • Apply strong typographic systems, color theory, and visual hierarchy to create interfaces that are not only beautiful, but readable, accessible, and scalable.
  • Make deliberate decisions around type and color to support product comprehension, usability, and emotional resonance across digital experiences.
  • Evolve and govern visual systems that balance brand expression with product consistency and long-term maintainability.

Design, Build & Ship on the Web

  • Design, build, and iterate product and marketing experiences, translating product requirements and design systems into high-quality, responsive implementations.
  • Partner with engineering when custom development is needed, while independently shipping updates, experiments, and MVPs in Webflow.
  • Own the quality of shipped web experiences — from interaction details and performance to accessibility and responsiveness.
  • Use Figma and Webflow as a rapid prototyping and production tool to test product narratives, onboarding flows, and go-to-market experiences.

Lead Through Collaboration

  • Work closely with engineers to ensure designs are feasible, well-implemented, and maintain product quality through build and release.
  • Guide and support other designers and contractors as needed, setting direction while staying actively involved in execution.
  • Use critique, iteration, and data to continuously improve product experiences.

Build with AI in Mind

  • Design AI-enabled product experiences that are transparent, usable, and grounded in real user workflows.
  • Leverage generative AI tools to accelerate design exploration, content creation, and personalization — while maintaining quality and brand integrity.
  • Evaluate how AI changes user behavior and product expectations, and adjust design approaches accordingly.

Qualifications

Experience

  • Significant time spent designing digital products for web and/or mobile.
  • Experience owning product design across multiple phases: discovery, definition, delivery, and iteration.
  • Strong background in UX, interaction design, and visual systems — not just surface-level aesthetics.
  • Experience collaborating closely with engineering and product stakeholders.
  • Hands-on experience building or significantly contributing to production websites in Webflow, with an understanding of CMS architecture, components, and scalable page systems.
  • Experience shipping and iterating quickly on live web products without compromising quality.

Craft & Systems Thinking

  • Deep fluency in Figma and modern design workflows.
  • Ability to design complex flows, information architecture, and scalable systems.
  • Working knowledge of front-end technologies (HTML/CSS, basic JS concepts) to design with implementation in mind.
  • Ability to design systems that translate cleanly from Figma to Webflow, maintaining consistency across components, layouts, and content structures.
  • Exceptional eye for typography, color, spacing, and composition, paired with the ability to explain why those decisions support product goals.
  • Experience designing accessible color systems and typographic scales that work across devices, contexts, and use cases.

Additional Experience

  • Portfolio demonstrating a range of challenging projects across all stages of the design process: research, prototyping, and visual aesthetics.
  • Expertise in interactive design, information architecture, motion, or visual design.
  • Commitment to championing user-centered design principles and methodologies.
  • Collaborative and passionate about design, with strong and positive team-building skills.
  • Openness to a wide range of client work, with a focus on mission-driven efforts for the greater good.

Compensation

This role offers competitive pay with performance-based bonuses. Final compensation will vary based on experience, performance, and location.

Why Join Human Agency

At Human Agency, we're building something different — a team of thinkers, builders, and change-makers who believe in the power of purpose-driven work. You'll have the autonomy to lead, the resources to succeed, and the chance to grow alongside a company creating meaningful impact for people and organizations across sectors.

Equal Opportunity Commitment

Human Agency is proud to be an Equal Opportunity Employer. We value diverse backgrounds, perspectives, and experiences and strive to build an inclusive culture where everyone feels welcomed and empowered.

Create a Job Alert

Interested in building your career at Human Agency? Get future opportunities sent straight to your email.

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Education

Select...
Select...
Select...
Select...
Select...
Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Human Agency’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.