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Director of Channel Partnerships

United States, Remote

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Human Interest is on a mission to ensure that people in all lines of work have access to retirement benefits. 

Nearly half of all working Americans are not saving enough for their future. Too often it’s because they are employed by a company that doesn’t offer a retirement plan. Human Interest is changing that by making it affordable and accessible for small and medium-sized businesses to offer employees a path to financial independence through retirement savings.

We’re a high-growth tech company changing the retirement industry. We’ve raised more than $700M in primary and secondary financings and are backed by a number of investors. Most recently, this includes funding from Marshall Wace and Baillie Gifford, as well as top investors such as BlackRock, TPG (The Rise Fund), SoftBank, Glynn Capital, NewView Capital, USVP, Wing, Uncork, and more.

About the role

Seeking a dynamic and experienced Director of Channel Partnerships to oversee and expand our relationships within key distribution channels: Benefit Brokers, Franchises, and Certified Public Accountants (CPAs). This strategic leadership role will focus on developing and executing go-to-market strategies, driving growth, and fostering long-term partnerships with key stakeholders in each channel. The Director of Channel Partnerships will collaborate cross-functionally with sales, marketing, product, and operations teams to ensure alignment and maximize the success of our channel programs.

What you get to do every day

Channel Strategy Development

    • Develop and execute a comprehensive channel partnership strategy to drive revenue growth and market penetration across Benefit Brokers, Franchises, and CPA channels.
    • Identify, prioritize, and recruit new channel partners while expanding and nurturing relationships with existing partners.
    • Ensure alignment between channel objectives and the company’s overall business strategy.

Partnership Management

    • Cultivate strong, long-lasting relationships with key stakeholders, ensuring mutual benefit and growth opportunities.
    • Act as the primary point of contact for channel partners, offering support and guidance in co-marketing, sales enablement, and operational initiatives.
    • Lead quarterly business reviews (QBRs) with partners to assess performance, identify opportunities for improvement, and optimize partnership effectiveness.

Sales Enablement & Training

    • Collaborate with internal sales and marketing teams to develop and deliver training materials, product content, and sales tools for channel partners.
    • Provide ongoing coaching and support to channel partners to help them effectively sell and position company offerings.
    • Monitor channel performance and partner KPIs, and provide timely feedback and action plans to drive improvements.

Performance Tracking & Reporting

    • Establish and track KPIs and metrics for channel performance, including revenue growth, partner engagement, lead generation, and market share.
    • Use data and insights to refine channel strategies and drive continuous improvement in partnership outcomes.
    • Provide regular reporting to senior leadership on channel performance and key opportunities.

Cross-functional Collaboration

    • Work closely with product, marketing, and operations teams to align messaging, positioning, and product offerings for each channel.
    • Serve as the voice of the channel partners internally, providing insights and feedback to improve product offerings and customer experiences.
    • Collaborate with the marketing team to create co-branded materials, campaigns, and promotional initiatives tailored to each channel.

Channel Partner Support

    • Develop and execute a channel partner onboarding process, ensuring a seamless and effective launch of new partners into the program.
    • Provide ongoing support to partners in navigating internal processes, resolving issues, and addressing any operational concerns.

What you bring to the role

Experience & Education

    • Bachelor’s degree in Business, Marketing, or a related field (MBA preferred).
    • 7+ years of experience in channel partnership management, sales, or business development, with a focus on Benefit Brokers, Franchises, and/or CPA networks.
    • Proven success in developing and scaling channel programs, driving revenue growth, and managing relationships with diverse partner types.

Skills & Expertise

    • Strong understanding of Benefit Broker, Franchise, and CPA ecosystems and their respective sales cycles and business models.
    • Demonstrated experience managing complex partner relationships and driving results in a highly competitive market.
    • Excellent communication, negotiation, and presentation skills, with the ability to engage executives and decision-makers.
    • Analytical mindset, with the ability to use data to inform strategies, track performance, and optimize programs.
    • High proficiency in CRM systems (Salesforce or similar) and channel management tools.

Key Attributes

  • Results-Driven: A proactive, goal-oriented leader with a focus on driving measurable outcomes.
  • Strategic Visionary: Ability to see the big picture and formulate long-term strategies for growth.
  • Collaborative: Strong team player who thrives in cross-functional environments and can work effectively across departments.
  • Customer-Focused: Deep commitment to understanding and meeting the needs of both channel partners and mutual clients.
  • Strategic thinker with a hands-on, results-driven approach.
  • Strong leadership and team collaboration skills, with the ability to influence both internally and externally.
  • Ability to thrive in a fast-paced, dynamic environment and adapt to changing market conditions.
  • Customer-centric mindset with a focus on building mutually beneficial partnerships.

Why you will love working at Human Interest

Mission - Highly collaborative startup dedicated to supporting employee engagement and growth. It’s an opportunity to help solve one of the biggest unsolved problems in America: saving for retirement.

Culture - Our operating principles define how we come together as a team to do our work. They reflect Human Interest’s unique view on what’s important and what’s right. Documenting this core aspect of our culture helps employees make good decisions on their own. It also helps candidates considering career opportunities critically evaluate whether they will thrive at Human Interest. 

  • Customer obsession
  • Long-term orientation
  • Autonomous and accountable teams
  • An escalating bar for talent and performance 
  • Fundamental optimism 

Compensation - At Human Interest, there are a number of factors that are used to determine the appropriate pay range for each position. We take into account the cost of labor for each position in various markets across the US. The base salary for this position spans $$150,000 - $175,000 and represents the minimum in our lowest geographic region to a maximum in our highest geographic region. The salary that we offer to a new employee within this range is based on their location within the US, their relevant job-related skills, and experience. At Human Interest, base salary is one component of the overall Total Rewards package. This position has a yearly variable of $50,000 - $70,000 that's paid out monthly. All of our employees are offered a robust suite of physical, financial and mental wellness benefits.

Benefits - 

  • A great 401(k) plan: Our own! Our 401(k) includes a dollar-for-dollar employer match up to 4% of compensation (immediately vested) and $0 plan fees
  • Top-of-the-line health plans, as well as dental and vision insurance
  • Generous PTO and parental leave policies
  • Addition Wealth - Unlimited access to digital tools, financial professionals, and a knowledge center to help you understand your equity and support your financial wellness
  • Lyra - Enhanced Mental Health Support for Employees and dependents  
  • Carrot - Fertility healthcare and family forming benefits
  • Candidly - Student loan resource to help you and your family plan, borrow, and repay student debt
  • Monthly work-from-home stipend; quarterly lifestyle stipend
  • Employee Resource Groups including Veterans, Lift Ev’ry Voice, Pride, LatinX, Families, and Women in Tech
  • Fun online and regional events and celebrations and department and company offsites
  • The vast majority of our positions can be 100% remote

We’re a great place to work (but don’t take our word for it) 

Here’s a list of our awards and accolades:

  • Certified as a Great Place To Work® (2023-2024)
  • Fortune Best Place to Work in the Bay Area (2024)
  • Best Places to Work by Built In (2023-2024)
  • America’s Best Startup Employers by Forbes (2020-2022, 2024) 
  • A Top Company by Y Combinator (2020-2023)
  • Inc. Fastest Growing Companies (2021)

 

Human Interest is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran or military status, pregnancy, or any other characteristics protected under federal, state, or local laws.

We are committed to making every stage of our application process fully accessible to all individuals. If you need a reasonable accommodation at any point in the process, please let us know at applicantaccommodations@humaninterest.com.

Please note Human Interest does not accept unsolicited resumes from any source other than directly from candidates. We will not consider resumes from vendors including and without limitation search firms, staffing agencies, fee-based referral services, and recruiting agencies. 

Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records. We comply with CCPA guidelines.

See more: https://humaninterest.com/disclosures

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