Content Editor

Human Interest is on a mission to ensure that people in all lines of work have access to retirement benefits. 

More than half of all working Americans are not saving enough for their future. Too often, it’s because they are employed by a company that doesn’t offer a retirement plan. Human Interest is changing that by making it affordable and accessible for small and medium-sized businesses to offer employees a path to financial independence through retirement savings.

We’re a high-growth fintech company changing the retirement industry. We are backed by a number of investors. This includes funding from Marshall Wace and Baillie Gifford, as well as top investors such as BlackRock, TPG (The Rise Fund), SoftBank, Glynn Capital, NewView Capital, USVP, Wing, Uncork, and more.

About the role

We’re looking for a data- and detail-obsessed content editor to refine and grow the Human Interest voice. You’ll help us set a new bar for content quality and data governance, while also helping us 10x production volume. Note: This is NOT a copywriting role. But you should have the chops to rewrite a headline, rework an operational email, and drive narrative consistency. We’ve already laid the foundation for our content and editorial programs at Human Interest; now it’s time to scale our data program quickly and strategically. 

You’ll liaise between Marketing, Sales, Legal, Finance and Data teams to analyze, manage, and document troves of data—i.e., customer data, industry surveys, and third-party sources—to identify trends and summarize findings. You’ll serve as an organizational gatekeeper by editing and fact-checking content across the entire customer lifecycle (i.e., customer notifications, support articles, data reports, landing pages, blogs, etc.). You’ll know when to follow established standards and when to evolve processes, all while navigating the strict regulatory confines of the financial industry (and you welcome this as a creative challenge, not an obstacle).

You can catch grammatical mistakes from a mile away and coach teammates to avoid similar mistakes. You have a baseline knowledge of regulatory compliance (a background in finance, fintech, or a regulated industry is ideal) and know how to work across creative and technical teams. You have a passion for fact-checking claims, organizing information, and upholding strict standards of precision. You’re adept at analyzing and synthesizing vast amounts of data from multiple sources and uncovering compelling storylines for upcoming content and campaigns. You can move fast while elevating our standards and inspiring others to follow.

About the team

People talk a lot about “culture fit.” Let’s talk about our team and what we’re looking for in our next colleague. Reporting to the Manager, Content Strategy, this is an individual contributor role, but provides an opportunity to showcase cross-functional leadership with significant ownership and responsibility. As a key member of the Corporate Marketing team, you’ll work closely with cross-functional teams, including Media/PR professionals, Product Marketing, Partner Marketing, and senior leadership teams. 

Successful candidates are collaborators who work with talented professionals–we have ownership, but we collaborate and don’t work in silos–to advance financial wellness. Success here hinges on your agility and the ability to drive impactful initiatives to completion while working swiftly. This means promptly addressing communications through channels like Slack and email, efficiently completing projects with precision, and demonstrating urgency while maintaining quality. In our fast-paced tech startup, this agility also involves rapidly iterating on marketing campaigns using real-time data, quickly adapting strategies to shifting market dynamics, and proactively seizing new opportunities. Our team is defined by grit, tackling challenges directly, and ensuring strong follow-through for successful outcomes for our customers and stakeholders.

What you get to do every day

• Copyedit and proofread content for clarity, accuracy, and adherence to established style guides and legal requirements.
• Fact-check and verify data, research, and claims to ensure all published content and communications are accurate, legally compliant, and aligned with industry and brand style standards.
• Juggle projects and deadlines and occasionally pinch-hit as a content writer to help 10x campaign production and GTM initiatives.
• Drive data governance by streamlining documentation and auditing our growing asset library on regular cadences (i.e., quarterly updates), while maintaining a collection of internal and external sources.
• Serve as a critical quality control checkpoint by rapidly reviewing and editing Sales, Customer Success, and Product communications within SLAs to drive operational efficiency.
• Deeply understand the pain points and needs of our B2B and B2B2C target audiences (business owners, savers, financial advisors, HR professionals, etc.) and how effective communications can empower them.
• Serve as a brand advocate across all customer touchpoints, guide cross-functional teams on best practices, and identify opportunities for operational efficiency.

What you bring to the role

• 4-7+ years of relevant professional experience in a related role (research, journalism, editing, or an information background).
• Unparalleled attention to detail. Lots of job descriptions mention attention to detail, but it’s critical in this role. We’re serious. Success in this function will live in the details, so we’re calling it out now at the top of the Required Qualifications section.
• Exceptional command of grammar, punctuation, and syntax, and strong understanding of conventions (e.g., AP Stylebook). (Strong candidates have already noticed the missing serial comma in the section above; that missing comma drove you crazy until you read this and realized it was intentional.)
• A deep curiosity for research and data, with a track record of translating complex concepts and datasets into clear, compelling, and compliant narratives.
• Experience in a regulated industry like finance or fintech, demonstrating a foundational knowledge of compliance requirements and the ability to navigate them effectively.
• Proven ability to work autonomously and collaboratively, managing deadlines and prioritizing tasks with a high degree of ownership and self-sufficiency.
• A collaborative and solutions-oriented mindset, with a track record of partnering with cross-functional teams (including Legal, Product, and Sales) to drive initiatives to completion.

Nice to have

• Bachelor’s degree in Communications, Marketing, Journalism, or a related field.
• Experience at a fast-paced, high-growth startup/SaaS company.
• Familiarity with 401(k) and/or financial services products.
• Experience with a baseline content marketing (CMS, analytics) and project management (Jira, Google Suite, etc.) toolkit.

Why you will love working at Human Interest

Human Interest is tackling one of our country's biggest challenges - closing the retirement gap. You'll be instrumental in architecting and scaling solutions that bring financial security to employees at small and medium-sized businesses nationwide. We’ve made significant progress, but there is still growth ahead, offering you a unique opportunity to solve complex problems, drive innovation, and advance your career alongside a dedicated, mission-driven team. We value hard work and recognize that our team's contributions are key to our continued success.

Join Human Interest and make a lasting impact by shaping the future of retirement.

Our operating principles define how we work together as a team. They reflect Human Interest’s unique view on what’s important and what’s right. Documenting this core aspect of our culture helps employees make good decisions on their own. It also helps candidates considering career opportunities critically evaluate whether they will thrive at Human Interest. 

• Customer obsession: We're all about creating amazing experiences for our customers. We put their needs first and go the extra mile to make them smile.
• Long-Term Orientation: We're not just playing for today; we're building a legacy. We think big, plan strategically, and invest in our future.
• Autonomous and Accountable Teams: We trust our team members to take ownership and make smart decisions. We empower you to be your best self!
• An Escalating Bar for Talent and Performance: We're constantly raising the bar and challenging ourselves to be better. We believe in growth and continuous improvement.
• Fundamental Optimism: We see the glass as half full (and then we fill it up with more amazing ideas!). We believe in the power of positivity and the potential for greatness.

Compensation - At Human Interest, there are a number of factors that are used to determine the appropriate pay range for each position. We take into account the cost of labor for each position in various markets across the U.S. The base salary for this position spans $70,000 - $80,000 and represents the minimum in our lowest geographic region to a maximum in our highest geographic region. The salary we offer to a new employee within this range is based on their location within the U.S., their relevant job-related skills, and experience. At Human Interest, base salary is one component of the overall total rewards package. Depending on the position, additional compensation components such as bonuses, commissions, and equity may be offered. All of our employees are offered a robust suite of physical, financial, and mental wellness benefits. In compliance with applicable laws, we do not inquire about salary history, or about criminal history prior to a conditional offer of employment.

Benefits - 

• A great 401(k) plan: Our own! Our 401(k) includes a dollar-for-dollar employer match up to 4% of compensation (immediately vested) and $0 plan fees
• Top-of-the-line health plans, as well as dental and vision insurance
• Competitive time off and parental leave
• Addition Wealth:  Unlimited access to digital tools, financial professionals, and a knowledge center to help you understand your equity and support your financial wellness
• Lyra: Enhanced Mental Health Support for Employees and dependents  
• Carrot: Fertility healthcare and family forming benefits
• Candidly:  Student loan resource to help you and your family plan, borrow, and repay student debt
• Monthly work-from-home stipend; quarterly lifestyle stipend
• Engaging team-building experiences, ranging from virtual social events to team offsites, promoting collaboration and camaraderie.

We’re a great place to work (but don’t take our word for it) 

Here’s a list of our awards and accolades:

• Certified as a Great Place To Work® (2023-2025)
• Fortune Best Place to Work in the Bay Area (2024)
• Best Places to Work by Built In (2023-2024)
• America’s Best Startup Employers by Forbes (2020-2022, 2024) 
• A Top Company by Y Combinator (2020-2023)
• Inc. Fastest Growing Companies (2021)

Human Interest is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran or military status, pregnancy, or any other characteristics protected under federal, state, or local laws. Employment with Human Interest is at-will, meaning either you or the company may terminate employment at any time, with or without cause or notice, except as otherwise provided by law or written agreement.

We are committed to making every stage of our application process fully accessible to all individuals. If you need a reasonable accommodation at any point in the process, please let us know at applicantaccommodations@humaninterest.com.

Please note Human Interest does not accept unsolicited resumes from any source other than directly from candidates. We will not consider resumes from vendors, including and without limitation search firms, staffing agencies, fee-based referral services, and recruiting agencies. 

Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records. We comply with CCPA guidelines.

See more: https://humaninterest.com/disclosures