Senior Developer Platform Engineer

At Hume AI, we are dedicated to building a developer platform that empowers creators to integrate empathic AI into their applications. Our platform offers cutting-edge tools and APIs that enable developers to create AI-driven solutions that understand and respond to human emotions. By joining our team, you'll be part of a mission to revolutionize how technology interacts with humans, making it more intuitive, empathetic, and impactful.

About Us

Hume AI is dedicated to building artificial intelligence that is directly optimized for human well-being. We raised a Series B funding round at the beginning of the year and just launched the beta of our next flagship AI model, EVI 2, a foundational audio-language model that drives an empathic AI assistant for any application.

Our models understand subtle tones of voice, word emphasis, facial expression, and more, along with the reactions of listeners. These behaviors reveal our preferences—whether we find things interesting or boring; satisfying or frustrating; funny, eloquent, or dubious. We call learning from these signals “reinforcement learning from human expression” (RLHE). AI models trained with RLHE can serve as better question answerers, copywriters, tutors, call center agents, and more, even in text-only interfaces.

Our goal is to enable a future in which technology draws on an understanding of human emotional expression to better serve human goals. As part of our mission, we also conduct groundbreaking scientific research, publish in leading scientific journals like Nature, and support a non-profit, The Hume Initiative, that has released the first concrete ethical guidelines for empathic AI (www.thehumeinitiative.org). You can learn more about us on our website (https://hume.ai/) and read about us in WIRED, Forbes, and Venturebeat.

About the Role

We are seeking a Senior Developer Platform Engineer to join our team. In this role, you will be a key contributor in the development and shaping of our customer-facing developer platform. You will drive the success of our external developer tools, ensuring our public APIs are developer-friendly and highly usable. Additionally, you will focus on creating comprehensive documentation and providing top-tier developer support through our Discord community, making it easier for external developers to integrate and use our APIs effectively.

Key Responsibilities:

• Provide expert guidance and solutions for technical support queries from our Developer Community Discord Server and strategic partners.
• Author and maintain comprehensive public API documentation.
• Design and build advanced tools (client libraries, SDKs, etc.) to simplify API consumption for third-party developers.
• Collaborate in designing external APIs to enhance usability and streamline integration flows.
• Champion the needs of our external developer community, gathering insights to inform product improvements.
• Build sample projects and integration examples to serve as reference code or to demonstrate functionality for customers.

Qualifications:

• 3+ years designing and shipping developer tools.
• 3+ years contributing to production codebases for mobile or web applications.
• 3+ years providing customer support for API products.
• Demonstrated proficiency with API definitions and specifications, including practical experience implementing OpenAPI and AsyncAPI standards.
• Strong technical writing skills with particular expertise in creating clear, comprehensive API documentation.
• Excellent communication and collaboration skills.

What We Offer:

• Competitive salary and benefits package, including 401k and fully paid health, vision, and dental insurance
• Opportunity to work in person in our San Jose office