Commercial Operations, GTM & Sales

About the Role

Hume AI is looking for passionate, driven individuals at any seniority level to join our Go-to-Market (GTM) efforts. Whether your strengths lie in sales strategy, partnerships, marketing operations, product marketing, or customer success, if you’re excited by the prospect of shaping the future of empathic AI, we want to hear from you.

This is a unique opportunity to join a fast-growing AI company at the forefront of human-centered technology. You’ll help define how we bring cutting-edge products to market, scale customer relationships, and communicate our unique value proposition to partners across industries — from education and healthcare to media and enterprise software.

We welcome applicants with diverse backgrounds, from early-career rising stars to experienced leaders looking to make an impact. Roles and responsibilities will be tailored to your strengths, interests, and growth trajectory.

About Us

Hume AI is dedicated to building artificial intelligence that is directly optimized for human well-being. Our models understand subtle tones of voice, word emphasis, facial expression, and more, along with the reactions of listeners. These behaviors reveal our preferences—whether we find things interesting or boring; satisfying or frustrating; funny, eloquent, or dubious. We call learning from these signals “reinforcement learning from human expression” (RLHE). AI models trained with RLHE can serve as better question answers, copywriters, tutors, call center agents, and more, even in text-only interfaces.

Our goal is to enable a future in which technology draws on an understanding of human emotional expression to serve human goals better. As part of our mission, we also conduct groundbreaking scientific research, publish in leading scientific journals like Nature, and support a non-profit, The Hume Initiative, that has released the first concrete ethical guidelines for empathic AI (www.thehumeinitiative.org). You can learn more about us on our website (https://hume.ai/) and read about us in WIRED, Forbes, and Venturebeat.

Responsibilities

Depending on your background and interests, your role may include:

Go-to-Market Strategy

• Shaping market segmentation, pricing models, and commercial strategy
• Developing GTM plans for new product launches
• Analyzing pipeline data to optimize sales performance

Sales & Partnerships

• Identifying and closing strategic enterprise deals
• Managing the full sales cycle across inbound and outbound prospects
• Building partnership strategies with AI platforms, EdTech, health, or voice partners

Product & Customer Marketing

• Crafting compelling messaging, positioning, and content for our products
• Developing sales collateral, case studies, and demo scripts
• Supporting customer onboarding and education initiatives

Revenue Operations & Enablement

• Designing internal sales processes, dashboards, and workflows
• Supporting CRM (e.g., SFDC) hygiene, reporting, and campaign attribution
• Training and enabling customer-facing teams

Requirements

We’re looking for people who bring some combination of the following:

• Experience in GTM, sales, partnerships, customer success, or product marketing, especially in AI, SaaS, voice technology, or developer platforms
• Strategic thinking paired with hands-on execution ability
• Clear and compelling communication skills
• Excitement to work in a fast-paced, ambiguous startup environment
• Passion for AI, voice, or building technologies that improve human well-being

Nice to Haves:

• Experience with APIs or AI/ML technologies
• Prior startup or early-stage experience