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Chief of Staff

Remote

Hummingbird is a remote-first, fully distributed team united by the shared mission of helping fight financial crime. Since our launch in 2017, we’ve helped major financial institutions and tech-savvy trailblazers alike (e.g. Stripe, Affirm, Evolve Bank etc.) orchestrate their compliance programs through our thoughtfully designed, intuitive SaaS product. We believe finding and stopping financial crime is a problem rooted in code, language and design, so we built the product that the heroes doing this work deserve.

We are customer-obsessed, and we love building and shipping great products. We set a high bar, challenge our assumptions, seek diverse opinions, and support each other to do our best work.

We do our best to write inclusive, descriptive and accurate job descriptions, but we’re not always perfect. If you’re interested in the role, we’d love to hear from you even if you don’t feel like you meet everything we’re looking for. We’re always iterating and improving, and it’s possible that your experience is even more impactful than we could have imagined.
 
 

About the Role

As Chief of Staff, you will work directly with the CEO and executive team to drive key initiatives across business operations, strategic partnerships, new product launches, fundraising, and high-value client experiences. You will act as a cross-functional leader, ensuring the company’s strategic priorities are executed efficiently and that critical relationships are nurtured. You’ll serve as a trusted thought partner to the CEO, helping drive decision-making and execution of top priorities.

A few of these top priorities include:

  • New Product & Service Line Launches
    • Work cross-functionally with product, growth, and operations teams to ensure successful launches of new innovations.
    • Be a juggernaut, pushing new initiatives forward, identifying gaps in our plans, and filling them.
    • Monitor performance and adoption metrics, identifying areas for improvement.
  • Strategic Partnerships & Business Growth
    • Work with the CEO to identify, evaluate, and cultivate strategic partnerships to accelerate company growth.
    • Establish co-selling agreements, integrations, and ecosystem collaborations.
    • Negotiate partnership deals, ensuring alignment with business priorities.
    • Act as an internal champion for external partnerships, ensuring enablement across functions.
  • Coordinate Major Operations Initiatives Across the Executive Team
    • Ensure alignment on key operational priorities across functions.
    • Manage leadership team meetings, drive accountability, and track progress on strategic goals.
    • Proactively identify inefficiencies and drive solutions to improve company operations. 
    • Lead special projects that require cross-functional collaboration and high attention to detail.
    • Represent the CEO and executive team in key meetings and negotiations as needed.
  • Fundraising & Financial Strategy
    • Support CEO and SVP Finance in capital-raising efforts, including investor relations, pitch deck preparation, due diligence, and term sheet negotiations.
    • Build and maintain relationships with existing and prospective investors.
  • VIP Client & Sales Prospect Experience
    • Represent the office of the CEO at VIP experiences for key clients and high-value sales prospects.
    • Partner with sales and customer success teams to ensure white-glove service for strategic accounts.

Qualifications:

  • Mission driven! You care about working on something meaningful, and you have strong conviction that fighting financial crime is a good use of your time!
  • 5+ years demonstrated success in management consulting, corporate strategy, or operations at a growing business.
  • A passion for solving business problems with creativity, empathy, and pragmatism.
  • Can-do attitude and hard work ethic. Willingness to dive with unknown projects.
  • Scrappy and hands on. Happy to take on the work to get something done.
  • High integrity, humility, and a sense of enjoyment for hard work with good people.
  • Ability to think in systems and draw connections across the business.
  • Love of financial planning & analysis, and deep comfort with spreadsheets.

 

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please don't hesitate to contact us to request accommodation.

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