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Sr. IT Systems Administrator

Remote

About Us

Hungryroot is your partner in healthy living. We get to know your lifestyle, budget, health objectives, and preferences, and we recommend and deliver nutritious groceries, easy recipes and essential supplements for you and your family. It’s the easiest way to eat healthy, achieve your goals, save time at the store and in the kitchen, and live a healthy (and delicious) life. Founded on the belief that food is the foundation of health, convenience should not mean compromise, and we’re all unique in how we eat and live, Hungryroot is building a future in which healthy living is easy and enjoyable.

We are a distributed team built on top talent from over 28 states across the U.S. While we have a headquarters in New York City, we support employees working from wherever they are based. We believe in fostering team connection and collaboration across all of our employees' locations. Expect to attend regular team building events and an annual company retreat. Expect to be treated like an owner who cares about our common goal, not someone who has to clock in and out of work.

About the Role

At Hungryroot, our mission is to serve as our customers’ personal assistant for healthy living, helping them feel better on a daily basis and have more time to do what they love. We arelooking for an experienced IT & Information Security Manager to lead our IT & InfoSec function. You’ll be responsible for ensuring the functionality and security of our technology and systems from end-to-end - from helping employees set-up their computers to ensuring we have the best security practices in place. This role will be joining our IT Team.

Responsibilities

  • SaaS Management & Optimization: Oversee SaaS tools, manage integrations (e.g., Okta, Google, Stripe, Netsuite), enforce IAM (SSO, MFA, RBAC), optimize licenses, and mitigate shadow IT risks.
  • Infrastructure & Device Management: Manage office and warehouse networking and internet connectivity, secure remote access (VPN / Zero Trust), and administer company devices using MDM solutions.
  • User Support & Training: Lead IT onboarding/offboarding, provide technical support, and develop self-service resources and training for employees.
  • Cybersecurity & Compliance: Ensure company security via threat detection, response tools, employee training, and adherence to data privacy and retention needs as prescribed by finance and legal team.
  • IT Operations & Automation: Automate processes (e.g., provisioning, workflows), manage incident response, and maintain disaster recovery and backup strategies.
  • Vendor & Budget Management: Assist in vendor contract reviews, track usage and cost, and optimize hardware/software spending.

Qualifications

  • 5+ years experience in a hands-on IT administrator role.
  • Proficiency in administering Google Workspace.
  • Proficiency working with and integrating Okta with common SaaS applications.  
  • Experience with IT service management tools (e.g., Jira, ServiceNow) and has first-hand experience in improving help desk processes.
  • Experience with user administration of a wide range of SaaS applications where not everything is (or can be) integrated with Okta or has SSO.
  • Solid practical networking knowledge, hardware and software; proficiency in managing small-medium sized office networking via solutions such as UniFi.
  • Deep understanding of network security and data privacy practices and all common threat vectors. Has experience setting up counter-measures (e.g. VPN, zero-trust frameworks) to prevent or mitigate vulnerabilities.
  • A strong understanding of day-to-day computer operations, familiar with both Windows and Mac operating systems.
  • Strong troubleshooting skills for resolving hardware, software, and connectivity issues.
  • Experience with remote laptop management via MDM, e.g. JumpCloud.
  • Experience with physical asset procurement, management and tracking.
  • Excellent communication and interpersonal skills to support and train employees across various technical proficiency levels
  • Strong organizational skills with the ability to manage multiple tasks and projects simultaneously
  • Ability to work independently and collaboratively in a fast-paced, dynamic environment.

Perks & Benefits 

  • Remote-first: work from home, work from our NYC office, work from anywhere in the U.S. - you decide! (There are one or two company events per year where we will require you to fly to location to assist in A/V setups)
  • Equity 
  • Unlimited vacation policy
  • Universal paid parental leave
  • Monthly Hungryroot credit for delicious, healthy groceries
  • Comprehensive health, vision, dental, and life insurance
  • Wellbeing benefits including One Medical, Spring Health, LiveHealth, Rightway care concierge, and more
  • 401k with Match
  • A work from home stipend to support your initial home-office setup

Expected Pay Range:
$94,000 - $115,000

The employer will not sponsor applicants for work visas.

Our mission to help make healthy eating easy, accessible, and joyful is better served by a diverse workplace. We are a proud Equal Opportunity Employer committed to building an inclusive workplace. We have zero-tolerance for harassment or discrimination. We do not discriminate on the basis of any protected class.



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