Parts Warehouse Clerk

Job overview

The Parts Warehouse Clerk I performs customer service and stocking duties related to the receiving, sale, and delivery of parts and accessories that contribute to the efficient and profitable operation of the dealership.

Responsibilities

• Stocks ordered parts in assigned locations in a timely manner.
• Assists the Parts Manager with merchandising displays by delivering showroom inventory.
• Assists in maintaining a proper and current inventory count using barcode scan gun, while monitoring shortages and expediting processing through reporting to Parts Manager.
• Verifies receiving and receipting-in of parts shipments and may contact customers once parts are receipted.
• Conducts quality inspections when receiving shipments by checking for damages and noting any issues or discrepancies on the bill.
• Assists in keeping Parts Department clean and orderly.
• May supply Service Technicians with parts as required.
• Provides assistance at the counter when needed.
• Loads and unloads trucks using a forklift.
• Inspects forklifts and notifies management of any safety or mechanical concerns.
• Assists with shipping and receiving of store transfers, as well as monthly surplus returns to John Deere.
• Collects, sorts and bands pallets as directed by Parts Manager for monthly returns.
• Assembles some products before placing them on the showroom flood. These products may include but are not limited to: Pressure washers, pedal tractors and Stihl products.
• Support management in the pursuit of corporate policies, plans, goals, and long-term objectives.
• Foster a great place to work environment, encouraging accountability, open communication, teamwork, and a commitment to serving the customer.
• Participate in all business and/or department activities related to ensuring the customer experience is positive.
• Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook.
• Conduct self in the presence of customers and the community so as to present a professional image of Hutson Inc.
• Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service.
• Ensure that the company’s reputation and image in the community is consistent with Hutson Inc. Core Values.

Qualifications

• High School Diploma or equivalent experience is required.
• Basic computer skills.
• Ability to work in a team environment.
• Understanding of mechanical and technical terms.
• Knowledge of parts operating systems preferred.
• Interpersonal skills are needed when dealing with customers and co-workers.
• Should be service oriented and always be willing to assist the customer. Basic sales training may be provided in order to support customer calls.

Additional requirements

• Valid Driver’s License preferred.
• Forklift Certification

Working Conditions

• Medium work: Exerting up to 50 pounds of force of occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Climbing, Balancing, Stooping, Kneeling, Crouching, Reaching, Standing, Walking, Lifting, Fingering, Grasping, Feeling, Talking, Hearing, Repetitive Motions, Crawling, Pushing, and Pulling.
• The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading; visual inspection involving small defects, small parts and/or operation of machines (includes inspection); using measurement devices; and/or assembly of fabrication of parts at distances close to the eyes.

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