Back to jobs

Service Manager

Houston, Texas

At HVAC RNTL, we move fast—delivering commercial HVAC rental solutions when and where they’re needed most. From one-ton spot coolers to large-scale chillers and cooling towers, our team responds with speed and precision, whether it’s a planned project or a 24/7 emergency.

If you’re wired for problem-solving and thrive in a fast-paced environment, you’ll fit right in. Our people set us apart—and with locations across the U.S., there’s room to grow, take on big challenges, and make an immediate impact.

Job Title:                      Service Manager

Reports To:                  National Service Leader

FLSA Status:                 Exempt

Summary:

We are seeking a highly experienced and customer-focused Service Manager with deep expertise in large tonnage chiller service and a proven track record of leading technical teams.  This role is pivotal in managing the service lifecycle of rental HVAC equipment – both in the field and at depot locations – while also providing hands-on technical support when needed.  The ideal candidate will be a collaborative leader who thrives in a fast-paced environment and is passionate about developing people and delivering exceptional customer service.

Essential Duties and Responsibilities:

  • Lead a regional team of HVAC service technicians, overseeing daily operations, performance, and development.
  • Recruit, hire, onboard, and train technicians to ensure technical excellence and safety compliance. 
  • Conduct regular team meetings, performance reviews, and coaching sessions to foster growth and accountability. 
  • Manage administrative tasks including time sheet approvals, expense reports, scheduling, and time-off requests.
  • Promote a culture of safety, teamwork, and continuous improvement across all service operations.
  • Oversee installation, startup, maintenance, and service of rental HVAC equipment on jobsites and in depots.
  • Provide hands-on technical service and troubleshooting support during peak demand or complex projects. 
  • Conduct job site walks to support sales and ensure proper equipment application and readiness.
  • Assist with system design and application engineering in collaboration with sales and project teams.
  • Deliver remote and on-site technical support to internal stakeholders and customers.

Education/Experience:

  • Minimum of 15 years in chiller/HVAC maintenance, mechanical engineering, or related technical fields.
  • Demonstrated success in managing technical teams and service operations.
  • Strong hands-on experience with large tonnage chillers and HVAC systems.
  • Excellent interpersonal and written communication skills; ability to collaborate across departments.
  • Committed to delivering high-quality service and building lasting client relationships.
  • EPA certification and other relevant HVAC licenses are required.
  • Must be able to pass a DOT medical exam.
  • Experience with service management software and remote diagnostics tools.
  • Willingness to travel regionally as needed.

 

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals

with disabilities to perform the essentials functions. This role requires a combination of office and field work.  Time will be spit between depot facilities, active job sites, and customer locations.  Exposure to outdoor weather conditions, loud environments, and mechanical equipment is common.


Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable the individuals with disabilities to perform the essentials functions.

 

  • Ability to lift and carry up to 50 lbs.
  • Frequent standing, walking, bending, and climbing ladders or stairs.
  • Occasional operation of hand and power tools.
  • Use of personal protective equipment (PPE) as required on job sites.
  • Ability to work in confined spaces and at heights when necessary.
  • Must be able to respond to emergency service calls outside of standard business hours when needed.

Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status.  Reasonable accommodations will be made for qualified individuals with disabilities unless doing so would result in an undue hardship.

Salary ranges listed are dependent upon a candidate’s qualifications, experience, internal equity, and the budgeted amount for the specific role and location.

Create a Job Alert

Interested in building your career at HVAC RNTL? Get future opportunities sent straight to your email.

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Select...
Select...
Select...
Select...
Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in HVAC RNTL’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.