Senior Applications Engineer

HPR is a leading provider of high-performance and ultra-low latency electronic trading and capital markets infrastructure solutions offered as a managed service. Our cutting-edge technology is used by tier-1 financial institutions to monitor and execute trades rapidly and efficiently.

Due to our exciting and rapid growth, HPR is searching for a Senior Applications Engineer to support HPR's clients by solving technically complex problems for some of the largest financial institutions in the world. This is a hands-on role based in Needham, MA. 

As a Senior Applications Engineer at HPR, you will:

• Develop expert level technical competence in HPR’s cutting edge product portfolio
• Provide world-class customer service by resolving technically complex problems for some of the largest financial institutions in the world
• Leverage your strong communication, troubleshooting, and technical skills to interface with customers
• Drive best practices and lessons learned from evaluations/benchmarks and customer interactions back to product development and other application engineers
• Develop and deliver training/education to customers
• Respond to customer inquiries via phone, email and web
• Engage and immerse yourself with the engineering team to expedite problem resolution and deliver the highest levels of customer service and satisfaction

Required Qualifications:

• Bachelor’s Degree in Computer Science, Electrical Engineering, Computer Engineering, Information Technology, or similar field
• 5+ years supporting business critical applications
• Strong verbal and written communications skills
• Ability and initiative to complete tasks and solve problems autonomously
• Strong Linux systems administrator skills
• Experience with Python and Shell scripting
• Understanding of networking technologies and protocols (TCP, switch configuration, routing)                    

Desired Qualifications:

• Familiarity with C programming
• Understanding of FPGAs
• Project management experience
• FinTech industry familiarity
• Experience with Jira/Confluence

Please note: HPR currently does not provide employment sponsorship