Applications Engineer - APAC

HPR is a leading provider of high-performance and ultra-low latency electronic trading and capital markets infrastructure solutions offered as a managed service. Our cutting-edge technology is used by tier-1 financial institutions to monitor and execute trades rapidly and efficiently.

Due to our exciting and rapid growth, HPR is searching for an Applications Engineer APAC to solve technically complex problems for some of the largest financial institutions in the world. This is a hands-on role based in Sydney, Australia

As an Applications Engineer APAC at HPR, you will:

• Develop expert level technical competence in HPR’s cutting edge product portfolio
• Provide world-class customer service by resolving technically complex problems for some of the largest financial institutions in the world
• Leverage your strong communication, troubleshooting, and technical skills to interface with customers
• Drive best practices and lessons learned from evaluations/benchmarks and customer interactions back to product development and other application engineers
• Develop and deliver training/education to customers
• Respond to customer inquiries via phone, email and web
• Engage and immerse yourself with the engineering team to expedite problem resolution and deliver the highest levels of customer service and satisfaction

Required Qualifications:

• Bachelor’s Degree in Computer Science, Electrical Engineering, Computer Engineering, Information Technology, or similar field
• 1+ years supporting business critical application                                            
• Strong verbal and written communications skills
• Ability and initiative to complete tasks and solve problems autonomously
• Strong Linux systems administrator skills
• Experience with Python and Shell scripting
• Understanding of networking technologies and protocols (TCP, switch configuration, routing)                    

Desired Qualifications:

• Familiarity with C and Python programming
• Understanding of FPGAs
• Project management experience
• Experience with Jira/Confluence