(Senior) Education Development Executive (Education)

We are hiring for one of Hong Kong’s most established and trusted educational consultancies, representing over 350 independent schools and universities in the UK.

They are looking for a (Senior) Education Development Executive, supporting overall sales and related administration work. The ideal candidate is organised, people-focused, strong sales mindset and eager to contribute to the growth of our education programs.

Key Responsibilities

• Schedule and manage lesson bookings for students and tutors, ensuring accuracy and timeliness.
• Liaise with tutors, parents, and the Education Department to resolve booking inquiries and maintain client satisfaction.
• Answer parents’ inquiries and recommend suitable courses and tutors tailored to their needs.
• Actively support the sales process by identifying and promoting educational services to clients, with a focus on recommending additional programs and courses.
• Collaborate with the Education Department and business development teams to implement strategies that drive student enrollment and revenue growth.
• Build and maintain strong relationships with clients to encourage repeat business and referrals.
• Handle administrative tasks, including data entry, client correspondence, and record-keeping.
• Support program logistics, such as preparing materials, coordinating schedules, and tracking attendance.
• Maintain accurate client and program records using scheduling tools and CRM systems.

Requirements

• Fluent in English, Cantonese, and Mandarin.
• Strong attention to detail and ability to manage multiple tasks efficiently.
• A results-driven mindset with the ability to identify opportunities, upsell services, and achieve sales targets.
• Proficiency in Microsoft Office (Excel, Word) and scheduling tools; experience with CRM systems is a plus.
• Excellent communication and interpersonal abilities to engage with clients, team members, and external parties effectively.
• Prior experience in education, customer service, or administration is preferred but not required. Knowledge of the UK school system and examinations is an advantage.
• Willing to work on weekends and respond to urgent inquiries outside of regular working hours.
• Less experienced candidates start as Education Development Executive