Operations Manager (Korean Speaker)

We are a top-tier global crypto exchange at the forefront of the digital asset revolution. As part of our commitment to providing world-class services to our global user base, we are aggressively expanding our footprint in South Korea. We are seeking a mission-driven Operations Manager who will act as the operational anchor for our Korean market, bridging the gap between our global standards and local market excellence.

Your Core Responsibilities

• Oversee the day-to-day operational functions for the South Korean market, ensuring all services are localized, efficient, and compliant with internal standards.

• Identify, negotiate with, and manage relationships with local vendors, including payment processors, security firms, and marketing agencies.

• Work closely with the product and marketing teams to ensure our platform and communications resonate with the Korean user base while maintaining our global brand identity.

• Manage the operational setup of local presence, including office management, local equipment procurement, and administrative workflows.

• Continuously evaluate and improve operational workflows to increase efficiency and reduce friction for our Korean users.

Who You Are

• You have a deep understanding of the South Korean business landscape, consumer culture, and operational norms.

• You know how to build and leverage vendor relationships to get the best outcomes for the organization.

• You are comfortable working in a fast-paced, international environment and can effectively translate global objectives into local action.

• You enjoy building processes from the ground up and have a "get things done" mindset.

Requirements

• 3+ years of experience in operations management, vendor relations, or a similar role within a high-growth tech environment.

• Native-level Korean fluency (written and spoken) and professional-level English.

• Proven track record of managing complex projects and external partnerships in the South Korean market.

• Prior experience in the fintech or cryptocurrency industry is highly preferred.

• Strong problem-solving skills and the ability to work independently in a remote or hybrid setting.