Technical Application Specialist

About Us

Hyva Group is a leading global provider of innovative and highly efficient transport solutions for the commercial vehicle and environmental service industries. The company is committed to the development, production, marketing and distribution of components used in hydraulic loading and unloading systems on trucks and trailers. Its products are used worldwide across a range of sectors including transport, construction, mining, materials handling and environmental services providers.

Founded in 1979, the company is headquartered in Alphen aan den Rijn in The Netherlands and operates in more than 110 countries with over 3,500 employees around the world. The Hyva Group encompasses more than 30 subsidiaries globally, with an extraordinary sales and service coverage and 14 production facilities in Brazil, China, Germany, India, and Italy, with more than 20,000 customers.

 

About The Role

As a Technical Application Specialist in our brand new Regional Hub / Shared Services Centre (SSC) in Mid Valley City, Kuala Lumpur, you will have the opportunity to play a role in implementing, managing, and optimizing the ERP systems. As a skilled and analytical ERP Technical Consultant, you will work closely with internal user to understand their business needs and translate them into effective ERP solutions.

 

Your key responsibilities will include but not limited to:

• Analyse business processes to identify areas where ERP systems can improve efficiency
• Design, configure, and implement customized ERP solutions to meet business requirements
• Conduct training sessions for end-users to ensure they understand how to use the ERP system effectively
• Provide ongoing technical support and troubleshooting assistance to ERP system users
• Monitor and maintain the ERP system to ensure optimal performance
• Collaborate with end users and other IT professionals to update and upgrade the ERP system
• Document all aspects of the ERP system implementation process for future reference
• Stay up-to-date with the latest ERP technology trends and advancements
• Make recommendations for future upgrades or changes to the ERP system based on business needs and technology trends

In this role you will be collaborating with various stakeholders across the business including our Global functions teams in Netherlands & other parts of the world.

Our Regional Hub supports a hybrid working approach. You will be supporting markets in multiple time zones and some flexibility around working hours will be needed.

You will be joining a newly formed Shared Services Centre team, with opportunities to grow, within IT Application or wider Global IT functions.

 

About You

To be successful in this role you will have:

• 3 - 4 years of proven experience as an ERP Technical Consultant or similar role, preferrable Infor LN
• Strong knowledge of ERP systems (e.g. SAP, Oracle, Microsoft Dynamics, Infor LN)
• Excellent problem-solving and analytical skills
• Ability to create technical design documents
• EDI/FTP/Batch-file scripting (programming) skills. Experience in ITSM (TopDesk, ServiceNow, JIRA)
• Proficiency in installing, configuring, and upgrading SharePoint systems; managing user accounts and permissions; and providing technical support
• Strong verbal and written communication skills
• Ability to work independently and a good team player

 

Nice To Have

• Knowledge of Infor LN administration knowledge is a plus
• Proficiency in Mandarin Chinese

 

Language

• Good written and spoken English is essential

 

Qualification / Education

Bachelor's Degree in Information Technology / Computer Science, or a related field

 

What We Offer

• We care about ecology and are truly sustainable. Not only for the environment but also for social resources.
• We have a highly dynamic and very international work environment.
• We have Great Place to Work certified countries!
• We provide a competitive salary which is adjusted on an annual basis in case of good performance.
• We work hybrid and care about your work-life balance.
• You will find nice extras such as various company activities during the year.

 

Diversity, Equity & Inclusion (DEI)

We welcome everyone regardless of origin, gender, age, sexual orientation, philosophical or political conviction, disability etc.