HR Services Delivery Team Leader

 

ABOUT US:

Hyva Group is a leading global provider of innovative and highly efficient transport solutions for the commercial vehicle and environmental service industries. Founded in 1979, operates in more than 110 countries with over 3,500 employees around the world. The number of Great Place to Work-certified countries that value employee engagement has been increasing over the years. We have manufacturing sites around the world including Brazil, China, Germany, India and also in Italy.  Hyva Italy, in Poviglio (RE), has two manufacture sites delivering various types of Cranes and Container Handling with more than 200 employees.

POSITION OVERVIEW:

The HR Services Delivery Team Leader is an integral part of the HR Shared Services team at Hyva, responsible for leading a team of HR Services Delivery Coordinators, who are responsible for general HR administration, and first-line HR advise. This position supports both local- and Business Unit management and cooperates with HR Business Partners and the HR Centre of Excellence.

MAIN TASKS AND RESPONSIBILITIES:

• Lead the HR Services Delivery team, ensuring efficient and effective handling of HR inquiries and administrative tasks.

• Ensure consistent execution of HR policies within the team and countries of his/her scope

• Evaluate team performance and provide constructive feedback to enhance productivity and efficiency.

• Maintain a uniform way of working in line with global HR Services policies and procedures.

• Monitor, oversee and advise on internal policies in line with changes in labor laws and regulations.

• Represent HR Services during HR related audits.

• Oversees and is responsible for the management of HR administration and data, including employment contracts, benefits programs (medical insurance, life insurance, pension), and employee leave records in his/her designated team.

• Maintains GDPR regulations.

• Maintains a close cooperation with the HR Services Payroll Team Leader.

• Maintain the HR knowledge database regarding international regulations and laws.

• Ensure the integrity and accuracy of HR data in HRIS systems and other HR-related software and locations.

• Work closely with HR Business Partners to ensure employees adhere to all HR policies and procedures.

• Assist the HR Services Delivery Manager with HR Services related projects.

• Use KPIs to drive continuous improvement in HR Service Delivery processes.

• Ensure seamless continuity of HR operations and maintain high standards of service delivery during transitional phases.

 

REQUIREMENTS:

• Minimum of 5 years of experience in HR operations, with a focus on HR administration, payroll, and employee relations.

• Bachelor's Degree in human resources, business administration, management science or other related discipline, or equivalent, relevant experience.

• Excellent attention to detail and organizational skills, multi-tasking and time-management skills.

• Excellent communication skills - communicates with impact, motivates others, builds support, establishes trust.

• Ability to handle sensitive and confidential information with discretion.

• Strong interpersonal skills, with the ability to build effective working relationships with employees at all levels of the organization.

• Excellent communication skills (multilingual preferred).

• Excellent English skills both written and verbal. 

 

WHAT WE OFFER:

• We care about ecology and are truly sustainable. Not only for the environment but also for social resources.
• We have a highly dynamic and very international work environment.
• We have Great Place to Work certified countries!
• We provide a competitive salary which is adjusted on an annual basis in case of good performance.
• We work hybrid and care about your work & life balance.
• You will find nice extras such as various company activities during the year.