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Training Job Aid Support- Analyst

Washington, DC

At i360technologies, we deliver business consulting and technology solutions that support the mission of federal agencies. A major federal agency is consolidating its core financial management systems into a single, multi-tenant Oracle Fusion Cloud ERP solution as part of the government-wide push to standardize federal financial management. The program will migrate multiple agency components and customer agencies onto the new platform, with a stated goal of making maximum use of automation and artificial intelligence to reduce manual workload, speed reconciliation and improve data quality.

i360technologies supports this program as a subcontractor to a large federal systems integrator. We are seeking a Training Job Aid Support Analyst who will create the job aids, guides, and training materials that help agency users learn the new Oracle Fusion Cloud system. Training is a core part of how this program succeeds. If you're early in your career, learn fast, and want to grow on a program of this size, this role is built for you.

Location: Washington, DC Metro, on-site at client facilities; occasional travel to other client locations.

Why AI Matters Here

AI is central to how this team delivers. We want analysts who already use AI tools (Claude, ChatGPT, Copilot, or similar) to learn new systems quickly, turn complex processes into clear instructions, draft and update training content, and keep materials current as the system changes. Be ready to show us how you've used AI to close a knowledge gap and get real results.

What You Will Do

  • Develop Oracle Fusion Cloud user job aids and quick-reference guides.
  • Create step-by-step system procedures.
  • Develop training presentations, instructor materials, and participant guides.
  • Capture and maintain Oracle application screenshots.
  • Translate business processes into clear end-user instructions.
  • Update training materials as system configurations change.
  • Support instructor-led and virtual training.
  • Support training exercises and demonstrations.
  • Coordinate with functional SMEs and change management teams.
  • Assist with knowledge transfer and end-user adoption activities.

Required Qualifications

  • 3 years of training, documentation, or technical writing experience.
  • Knowledge of or hands-on experience developing ERP or software training materials.
  • Strong technical writing and documentation skills.
  • Experience creating job aids, SOPs, or quick-reference guides.
  • Knowledge of or exposure to Oracle Fusion Cloud applications.
  • Demonstrated use of AI tools to learn new systems and accelerate content development.

Preferred Experience

  • Knowledge of or hands-on experience with Oracle Guided Learning, WalkMe, Captivate, or similar digital adoption tools.
  • Any exposure to federal implementation projects.

What You'll Gain

  • Hands-on experience on a decade-long federal modernization program.
  • Mentorship from senior Oracle, training, and change management specialists.
  • A career path that grows with the program: more scope, more responsibility, more expertise each year.
  • In-demand skills in ERP training, digital adoption, and AI-enabled content development.

What Success Looks Like

  • Job aids and training materials are accurate, clear, and delivered on schedule.
  • Materials stay current as the system changes, with minimal rework.
  • End users can complete tasks on their own using the materials you built.
  • You ramp up fast on Oracle Fusion, using AI to accelerate learning, and take on more scope over time.

Benefits:

  • Referral Bonus
  • (401k) Matching
  • Holidays – Eleven
  • Technology Reimbursement
  • Short-Term & Long-Term Disability
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (0-3 years - 15 Days PTO | 3+ years 20 Days)
  • 80% Employer Paid Health Care Plan (Medical, Dental & Vision)

i360 is an Equal Opportunity Employer - Minority/Female/Veteran/Disability
We are an equal opportunity employer, including disability and protected veteran status.

Only Direct Hires - No recruiting or staffing firms’ submissions will be considered.

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As set forth in i360technologies, Inc.’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

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