Platform Operations Engineer

Company Overview

Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries. We have been at the forefront of financial innovation for over four decades, known for our cutting-edge technology and client commitment.

IBKR affiliates provide global electronic brokerage services around the clock on stocks, options, futures, currencies, bonds, and funds to clients in over 200 countries and territories. We serve individual investors and institutions, including financial advisors, hedge funds and introducing brokers. Our advanced technology, competitive pricing, and global market help our clients to make the most of their investments.

Barron's has recognized Interactive Brokers as the #1 online broker for six consecutive years. Join our dynamic, multi-national team and be a part of a company that simplifies and enhances financial opportunities using state-of-the-art technology.

Position

As a member of our Operations team, the Platform Operations Engineer will help address the operational needs of a mixed on-premises and cloud Linux environment.

In this role, the person is expected to know DevOps tools, understand block, file and object storage technologies, and have a strong Linux System Administration and Operations background. They have excellent problem-solving and troubleshooting skills. The person should be passionate about automation and learning new skills and technologies.

Responsibilities

Essential job functions include but are not limited to the following:

• Strong operational skills, with the ability to work with end users to understand requirements and resolve trouble tickets
• Drive consistent, standardized solutions across IBKR for all hardware, software, configurations, and processes.
• Implement tools and processes for the efficient and effective operational management of the environment, such as change management, monitoring, alerting, etc.
• Schedule and provide after-hours or weekend support (when necessary) to perform high-risk or planned downtime of IBKR's data center systems for upgrades and maintenance.
• Participate in permanently eliminating issues through automation and engagement with Platform Engineering teams on more complex projects.
• Interact with internal teams to provide solutions and resolve problems promptly and proactively.
• Ability to communicate complex technical concepts to individuals of varying technical ability

Minimum qualifications:

• Hands-on experience with Configuration management tools (Ansible, Git etc.).
• Able to handle pressure during outages and systematically resolve issues.
• Experience being tasked outside their training, willing to take on and learn new technologies.
• Solid understanding of host, network and cloud security concepts.
• Strong background in Linux administration. Understanding of core Linux concepts and technologies (LVM, systemd, memory/CPU/network/disk management and troubleshooting, Bash scripting, kernel tuning).
• Understanding of standard services and protocols (DNS, DHCP, Active Directory/LDAP, SSH, SNMP).
• Understand current monitoring concepts and tools (Prometheus, Grafana etc.).
• A Bachelor's degree or equivalent in Computer Science or Software Engineering.
• Five-plus years of Linux System Administration.
• Two years of experience in scripting or software development.

Preferred skills and qualifications:

• Familiarity with AWS or another cloud provider is preferred.
• Experience in Python scripting.
• Experience with storage protocols and technologies such as S3, EFS, EBS, NFS, and Fibre Channel.
• Strong experience with DevOps tools and automation, including familiarity with CI/CD pipeline concepts, Docker, orchestration and configuration management (Ansible, Git, etc.).

Company Benefits & Perks