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Content Specialist

Chicago, IL

Company Overview

Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries. We have been at the forefront of financial innovation for over four decades, known for our cutting-edge technology and client commitment.

IBKR affiliates provide global electronic brokerage services around the clock on stocks, options, futures, currencies, bonds, and funds to clients in over 200 countries and territories. We serve individual investors and institutions, including financial advisors, hedge funds and introducing brokers. Our advanced technology, competitive pricing, and global market help our clients to make the most of their investments.

Barron's has recognized Interactive Brokers as the #1 online broker for six consecutive years. Join our dynamic, multi-national team and be a part of a company that simplifies and enhances financial opportunities using state-of-the-art technology.

This is a hybrid role (3 days in the office/2 days remote).

About your team:

Interactive Brokers is looking for a creative self-starter who is eager to bring their entrepreneurial energy to our Client Services team as a Content Specialist at our headquarters in Chicago, IL.

You will be responsible for producing digital and traditional Client Services documentation, and will succeed in this position if you thrive in a fast-paced environment, are a strategic thinker, a dynamic writer/editor and have experience in both Financial and technology markets. You will have immaculate detail-oriented skills and are a results-driven person with proven ability to manage multiple projects simultaneously.

Before applying, please be sure you fit these criteria:

  • Ability to provide a writing portfolio that includes professional works. Financial or Technology subjects preferred.
  • Self-motivated person who is passionate about their work.
  • Strong presentation, communication, writing, editing, and research skills
  • Understanding of technical, financial, and business subjects, as well as a general understanding of Artificial Intelligence and prompting strategies
  • Track record of attracting, retaining, and growing an audience using compelling content in articles, white papers, advertising, email, and video
  • You have a growth mindset and a great attitude, and tend to seek team and company success over self-promotion.

Responsibilities:

  • Create informational, clear, and detailed Client Services documentation to improve client support across mediums, including articles, FAQs, white papers, video scripts, web pages, email, direct mail, and others.
  • Become an expert in our target audiences of individual traders and investors, financial advisors, hedge funds and brokers.
  • Relentlessly follow data and trends to maximize the impact and effectiveness of content and copy across mediums.
  • Translate engineering-focused documentation and other highly technical content into clear, informative material that our target audiences find easy to consume.
  • Work collaboratively within a cross-functional team environment to analyze, create, and maintain messaging in a timely and consistent manner.
  • Ability to quickly conduct research on trends and topics within the finance and technology sectors
  • Support a variety of teams across the company.

Which skills are required:

  • Bachelor's in journalism, marketing, communications or related field preferred
  • 3-5 years of experience editing, proofreading and feature article writing
  • 3+ years of experience writing for a B2B audience
  • Financial and technical writing experience
  • Comfortable working under time-sensitive deadlines
  • Ability to prioritize and manage multiple high-priority pieces
  • Superior writing skills in English
  • Flawless accuracy in terms of grammar and information
  • Meticulous attention to detail
  • Takes initiative and solves problems independently

 To be successful in this position, you will have the following:

  • Self-motivated and able to handle tasks with minimal supervision.
  • Superb analytical and problem-solving skills.
  • Excellent collaboration and communication (Verbal and written) skills.
  • Outstanding organizational and time management skills.

Company Benefits & Perks

  • Competitive salary, annual performance-based bonus and stock grant
  • Retirement plan 401(k) with competitive company match
  • Excellent health and wellness benefits, including medical, dental, and vision benefits, and a company-paid medical healthcare premium.
  • Wellness screenings and assessments, health coaches and counseling services through an Employee Assistance Program (EAP)
  • Paid time off and a generous parental leave policy
  • Daily company lunch allowance provided, and a fully stocked kitchen with healthy options for breakfast and snacks
  • Corporate events, including team outings, dinners, volunteer activities and company sports teams
  • Education reimbursement and learning opportunities
  • Modern offices with multi-monitor setups

 

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