Program Manager

This role sits with our centralized Business Operations team, serving as a critical extension of the firm’s strategic and operational function. This individual will be reporting to the VP of Business Operations and working closely with the Head of Studio. ICONIQ Studio is dedicated to thoughtfully cultivating our remarkable community of the world’s brightest minds. As the firm’s creative, strategic, and operational center for network engagement, we are structured around three pillars: Communications & Content, Events & Experiences, and Network Intelligence & Engagement.

What You’ll Do:

• Partner with the VP of Business Operations to structure complex problems, frame decision points, and drive clarity across cross-functional priorities while applying a data-driven and AI-informed approach to operational design.
• Support the execution of strategic initiatives across the Studio team, partnering closely with the Head of Studio to drive planning, timelines, and execution while ensuring stakeholder alignment, surfacing risks, and sustaining project momentum.
• Perform ad hoc financial modeling, data analysis, and business case development to support executive decision-making, scenario planning, and departmental reviews.
• Conduct market research, trend analysis, and strategic deep dives to support new initiatives and firmwide business priorities, including technology planning and structured operating frameworks that integrate generative AI.
• Create executive-level presentation materials, distilling complex data and analysis into clear, concise, and actionable formats for senior leadership meetings and firmwide planning.
• Design and maintain KPI reporting, dashboards, and operational models to provide visibility into project health, roadmaps, performance metrics, ROI analysis, and resource planning.

Ideal Candidate Background:

• 3+ years of relevant experience in business operations or analytical roles such as investment banking, corporate strategy, consulting; financial or professional services background a plus.
• Ability to bring structure, clarity, and analytical rigor to complex and fast-moving initiatives.
• Excellent interpersonal, writing, and presentation skills with the ability to translate complex concepts into clear narratives for both technical and non-technical audiences.
• Tech-savvy with a strong interest in operationalizing AI, building intelligent workflows, and low-code tools to enhance productivity and decision making.
• Hands-on experience with AI tools and automation platforms (e.g., ChatGPT Enterprise, Microsoft Copilot, etc.) and working knowledge of prompt engineering and automation design principles.
• Strong proficiency in Excel and PowerPoint required; experience with data analytics and business intelligence platforms such as Salesforce, Tableau, data queries and API integrations a plus.

What We Offer:

• Comprehensive Medical, Dental and Vision Insurance.
• Life and disability insurance coverage as well as family and wellness benefits including mental health benefits, fertility benefits, and back-up childcare.
• A matching 401(k) program.
• Commuter Benefits program.
• Stipends to support wellness and hybrid working arrangements.
• We support employees who wish to pursue professional designations/certifications and offer tuition reimbursement in addition to an allocation for books and other supplies needed for an individual's coursework.
• Smart-casual dress code.

Location: Applicants are expected to work onsite in our San Francisco or New York office in accordance with our hybrid working policy.

Compensation Range: ICONIQ is required by law to include a reasonable estimate of the salary range for this role. There are several factors taken into consideration in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At ICONIQ, we apply a total reward philosophy where all aspects of compensation and benefits are taken into consideration in determining compensation terms. A reasonable estimate of the current salary range is $100,000 - $115,000 together with the benefits listed above.

About ICONIQ Capital

ICONIQ Capital is a global investment firm elevated by an extraordinary community. With over $80B assets under management, we seek to build resilient investment portfolios, partner with inspired entrepreneurs transforming industries, manage our clients’ lives and legacies, and create uncommon opportunities across sectors and society. 

When you submit a job application as a prospective employee (“your” or “your”) of ICONIQ Capital LLC (“ICONIQ,” “we,” “us,” or “our”), we or our service providers may collect, use, disclose and otherwise process personal information about you. Personal information collected by the Greenhouse portal is subject to the Greenhouse's privacy policy, available here [https://www.greenhouse.com/privacy-policy] and ICONIQ’s Privacy Policies available here [https://www.iconiqcapital.com/privacy-policies]. 

Equal Employment Opportunity Statement:

We recognize that our people are our greatest strength, and the diverse skills and perspectives they contribute are integral to our success as a global organization. As an equal opportunity employer, we are deeply committed to fostering diversity and inclusion across our company. We do not tolerate discrimination based on any protected characteristic, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy, disability, or any other characteristic protected by law. Additionally, we provide reasonable accommodations to support applicants and employees with religious practices, mental health needs, physical disabilities, or other conditions requiring support.