Product Owner Specialty Deposit Solutions

Product Owner

Specialized Deposit Solutions

About IDB Bank

For more than 70 years, IDB Bank has made it our mission to be the best bank for our clients by putting their needs first, and the success we’ve enjoyed fundamentally comes down to our people. Here at IDB, you’ll work side by side with some of the most talented professionals in the industry who share a strong sense of teamwork and a passion for providing exceptional service down to the smallest detail. We offer a comprehensive benefits package that includes generous paid time off and the ability to participate in our medical coverage and 401(k) plan on your very first day with us. We are also committed to diversity and inclusion, and to providing all of our team members with an equal opportunity to succeed and make meaningful contributions within a work environment that is respectful, welcoming and inclusive.

Position Summary

IDB Bank is seeking a Specialty Deposit Product Manager with exposure to deposit products, fiduciary, escrow solutions, and treasury-related banking services.  The Specialty Deposit Product Manager serves as a support function to the Senior Vice President (SVP), Head of Specialty Deposits, assisting with the day-to-day management and coordination of specialized deposit solutions. The role provides product training, reporting, administrative, and execution support across key offerings including IOLTA/IOLA accounts, Deposit Account Control Agreements (DACA), 1031 Exchange solutions, Surety Bonds, and reciprocal products. This position helps support the Bank’s specialty deposit activities, product governance processes, and deposit growth efforts.  The position works closely with Legal, Compliance, Operations, Treasury Management, Risk, Technology, and Data teams to help coordinate day-to-day product support, assist with team priorities, and contribute to consistent and well-managed product execution.

Job Description

Responsibilities include the following:

• Act as the niche business owner for complex fiduciary accounts, focusing heavily on regulatory compliance governed by strict frameworks
• Oversee the end-to-end lifecycle of specialty deposit products and services, including formulating business cases, submitting value propositions and ongoing optimization to committee stakeholders
• Act as the business owner of these specialty deposit portfolios, managing strategy, profitability, pricing and compliance to drive customer acquisition and retention.
• Research and propose feature and functionality enhancements with the intent to modernize and enhance products and services
• Partner with business line leaders and marketing partners to design promotional campaigns and sales strategies to attract and retain clients.
• Ensure product features, disclosures and rate changes comply with banking regulations and monitor state by state rules on IOLA/IOLTA, Reciprocal, Fiduciary and escrow type accounts
• Develop or update policies, procedures and respond to third party inquiries
• Train commercial and private bank teams by creating toolkits and job aides for business line bankers
• Monitor customer journey by reviewing any business line feedback, compliance or operational incidents with the intent to continuously improve customer satisfaction
• Use reporting and data analysis to help identify product trends, client activity, operational issues, and other items for team review.
• Help develop and monitor KPIs, MIS reporting, dashboards, and portfolio performance metrics.

Qualifications

• Bachelor’s degree in Finance, Business Administration, Economics, Accounting, or related field required.

• Minimum of 5-7 years of banking or financial services experience with exposure to deposit products, treasury services, FX or related banking support functions.
• Professional certifications such as CRCM, CTP, or similar are a plus.
• Knowledge of banking and treasury system architecture and functionality such as FIS, Fiserv or Silverlake
• Knowledge of Microsoft Word, EXCEL and Powerpoint
• Effective oral and written communication skills
• Exposure to institutional, fiduciary, escrow, or treasury management clients is helpful.
• General familiarity with fintech partnerships or embedded banking structures is a plus.

Compensation
The expected annual salary for this position is between $150,000 and $180,000 at the start of employment. A salary offer is determined on an individualized basis, taking into consideration factors such as an individual’s skills and experience. In addition to base salary, our total rewards package also includes eligibility for an annual bonus, medical, pharmacy, dental, and vision plans, life and disability insurance, employee wellness program, retirement and savings plans with employer contributions, generous holiday and paid time off schedules, parental leave, and tuition reimbursement.
Additional Information
The Bank Will Make Reasonable Accommodations To The Following Employees To Allow Them To Perform The Essential Functions Of Their Position, Except Where Doing So Would Result In Undue Hardship To The Bank

• Those with a known mental or physical disability.
• Pregnant individuals and/or individuals with pregnancy or childbirth-related medical conditions.
• Victims of domestic violence, sex offenses or stalking.
• Employees with religious observance and practice obligations.

Any employee who believes he or she needs an accommodation for any of the above reasons should contact their supervisor or a member of Human Resources to request such an accommodation. In each case, the Bank will engage in a good faith written or oral dialogue concerning the individual’s accommodation needs; potential accommodations that may address the individual’s accommodation needs, including alternatives to a requested accommodation; and the difficulties that such potential accommodations may pose for the employer.
The Bank retains the ultimate discretion to choose the appropriate reasonable accommodation. Upon reaching a final determination at the conclusion of the cooperative dialogue, the Bank will provide the requesting individual with a written final determination identifying any accommodation granted or denied. In addition, the Bank will maintain any information regarding the employee’s request and status in the strictest confidence, except as requested by the employee, as required on a need-to-know basis or as otherwise required by law.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
All your information will be kept confidential according to EEO guidelines.
We are operating on a Hybrid schedule.
NO AGENCIES PLEASE.
IDB BANK, INCLUDING ITS SUBSIDIARIES AND DIVISIONS, PROVIDES EQUAL EMPLOYMENT OPPORTUNITIES TO ALL EMPLOYEES AND APPLICANTS FOR EMPLOYMENT WITHOUT REGARD TO RACE, COLOR, RELIGION, SEX, SEXUAL ORIENTATION, NATIONAL ORIGIN, AGE, DISABILITY, GENETIC STATUS, CITIZENSHIP STATUS, MARITAL STATUS, MILITARY OR VETERAN STATUS, CURRENT UNEMPLOYMENT OR ANY OTHER LEGALLY PROTECTED CATEGORY IN ACCORDANCE WITH APPLICABLE FEDERAL, STATE AND LOCAL LAW. NOTHING IN THIS SITE CONSTITUTES A PROMISE OR OFFER OF EMPLOYMENT.
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