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Software Development Engineer VI - Multi-Tenancy

Mountain View, California, United States

Company Overview

ID.me is a high-growth enterprise software company that simplifies how people prove and share their identity online.  The company empowers people to control their data through a portable and trusted login, which means they don’t need to create a new password when visiting sites that have the ID.me button.  ID.me’s digital identity network has over 117 million registered members, and is used by fourteen federal agencies, agencies in 30 states and over 600 corporations for secure identity proofing and verification.

ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. In addition to helping people control their credentials and data, the company’s “No Identity Left Behind” initiative strives to expand digital access and inclusion for all people. The company offers multiple pathways to identity verification – online self-serve, live video chat agents, and in person.  ID.me is passionate about building a robust identity network that does not compromise access for traditionally underserved groups.

ID.me has received numerous awards including Deloitte’s 2023 Technology Fast 500, Washington Business Journal’s Fastest Growing Companies, Entrepreneur Magazine’s 100 Brilliant Companies and Wall Street Journal’s Startup of the Year finalist.  In recent quarters, ID.me announced it raised $132 million in Series D funding, led by Viking Global Investors with participation from CapitalG, Morgan Stanley Counterpoint, FTV Capital, PSP Growth, Auctus Investment Group, Moonshots Capital, and Scout Ventures. ID.me’s most recent round brings the total investment in ID.me to over $275 million since its founding in 2010.

Role Overview

Job Description: Software Development Engineer VI

The Software Development Engineer VI will play a pivotal role in shaping the digital account experience for over 100 million ID.me customers. This team is focused on building a Developer Portal that provides a comprehensive identity verification platform, empowering businesses to securely collect, verify, and manage customer identities.

This senior-level position is ideal for a passionate technical leader with a proven track record of building platforms from scratch, enabling multi-tenancy across products and scaling systems for millions of users.

Location: This role requires working from our Mountain View, CA office five days per week.

 

Responsibilities

  • Architectural Vision & Leadership: Define the architectural vision and technical roadmap for the ID.me Developer Portal, owning all aspects of the application stack and serving as the technical leader for a team of 20+ engineers.
  • Multi-Tenancy Transformation: Lead the effort to transform the Developer Portal to support multi-tenancy across various products, enabling scalability and efficiency.
  • Cloud-Native Best Practices: Ensure system architecture aligns with industry best practices, leveraging cloud-native services effectively.
  • Strategic Delivery: Develop and articulate a long-term vision while delivering impactful results through key milestones with a strong bias for action.
  • Technical Excellence: Set high standards for engineering practices, testing strategies, distributed systems design, and overall code quality through mentoring, architecture/code reviews, and knowledge-sharing sessions.
  • Cross-Functional Collaboration: Co-lead roadmap planning with product and engineering leadership, exerting significant influence on the company’s overall vision and goals.
  • End-to-End Ownership: Oversee end-to-end deliverables, writing high-quality code and guiding team members with sound technical judgment.

Minimum Qualifications

  • Education: Bachelor’s degree in Computer Science or a related field.
  • Experience:
    • 12+ years of experience developing web applications using Java, Ruby, JavaScript, Go, Python, or C++.
    • Significant ownership of system design, technical roadmaps, and architecture.
    • Hands-on experience building and managing distributed systems at scale.
  • Technical Skills:
    • Deep understanding of multi-tenancy principles, including data partitioning, tenant isolation, and shared resource optimization.
    • Expertise in cloud platforms (AWS, Azure, GCP), containers, and infrastructure-as-code tools.
    • Mastery of databases, queues, and caching systems with an ability to evaluate tradeoffs.
    • Strong knowledge of web technologies, frameworks, programming paradigms, enterprise architecture and APIs.
    • Experience establishing CI/CD pipelines for multi-tenant applications.
    • Strong emphasis on automated testing, observability, monitoring, and alerting best practices.

Preferred Qualifications

  • Master’s degree or PhD in Computer Science or a related field.
  • Demonstrated experience building multi-tenancy platforms from scratch for multiple products like audits, billing, reporting, and analytics, orchestration etc.
  • Familiarity with Ruby on Rails.
  • Familiarity with identity/access management (IAM) frameworks.
  • Deep understanding of GDPR compliance, data retention, and data governance for multi-tenant systems.
  • Experience in a startup environment with the ability to adapt and thrive in fast-paced settings.
  • Hands-on experience with tools like HashiCorp Nomad, Vault, Consul, Terraform.
  • Passion for automated testing to drive quality and predictability across ecosystems.

The annual base salary listed does include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role. 

ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD&D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit.

The above represents the anticipated total rewards package for this job requisition. Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors.

Mountain View, CA Pay Range

$248,750 - $296,926 USD

ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me's policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations.

Please review our Privacy Policy, including our CCPA policy, at id.me/privacy. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy.

ID.me participates in E-Verify.

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