Onsite Events Coordinator
Company Overview
ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 140 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 44 state government agencies, and 66 healthcare organizations. More than 600 consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visit https://network.id.me/.
Onsite Events and Facilities Coordinator
Location: Tysons, VA
Department: Facilities & Security
Reports To: Senior Security Operations Manager (Tysons)
Company Overview
ID.me is a digital identity network simplifying how individuals prove and share their identity online. We provide identity proofing, authentication, and group affiliation verification for organizations across sectors, including government agencies and retailers.
Mission
To make the world a more trusted place by delivering the highest level of security with the least amount of friction at the lowest possible cost.
Role Summary
The Onsite Events and Facilities Coordinator plays a key role in supporting a welcoming, functional, and community-driven office environment at ID.me’s Tysons, VA headquarters. This role reports to the Senior Security Operations Manager and is part of the Facilities & Security team. The position is responsible for the smooth execution of in-office events and experiences, while also assisting with day-to-day office operations, facilities coordination, and administrative duties.
This role works closely with the People Experience (PX) team to execute cultural events outlined in the PX Community Calendar and contributes directly to the overall employee experience and workplace satisfaction.
Essential Functions
Office & Facilities Operations
- Assist the Senior Office Manager with daily operations and workplace experience needs
- Maintain office supply and inventory management (kitchen, equipment, event supplies)
- Ensure organization and cleanliness of shared spaces, breakrooms, and supply areas
- Complete daily site walks with Manager to identify facilities/cleaning concerns and coordinate resolution with appropriate parties
- Coordinate minor maintenance requests and building-related needs
- Ensure that kitchens and other public use areas are stocked appropriately
- Participate in facility-related projects, including workstation moves or office reconfiguration
- Ensure compliance with office policies, safety guidelines, and wellness standards.
- Execute with timely set up and dismantling of office themed and festive decor
- Update bulletin boards on site monthly to drive morale
- Facilitate the procurement of company lunches, snacks, and promotional merchandise (swag).
- Arrange external meeting spaces and conference rooms for various departments.
Event & Program Execution
- Lead execution of in-office employee events based on PX’s Community Calendar (e.g., birthdays, holiday celebrations, employee appreciation)
- Coordinate logistics for event setup, catering, supplies, décor, and cleanup
- Manage day-of-event execution including AV, signage, and scheduling
- Partner with PX for event planning and receive creative content (flyers, messaging, branding)
- Maintain organized inventory of event-related materials and reusable decor
- Collaborate with PX and the Senior Office Manager to plan and deliver large-scale or offsite events.
Cross-functional Collaboration
- Attend monthly planning meetings with PX to align on upcoming company and culture initiatives and employee engagement events
- Liaise with IT, security, and external vendors to ensure successful event and office operations
- Maintain relationships with service providers (catering, printing, rentals, etc.)
- Prepare weekly reports summarizing updates and activities for leadership
Non-essential / Marginal Functions
- Receive deliveries, mail, and organize package deliveries as well as prepare outgoing mail and packages
- Serve as backup for visitor check-ins and general front desk support
- Other duties may be assigned as needed
Preferred Qualifications
- 2+ years in office coordination, facilities support, or event logistics is a plus
- 2+ years of experience supporting or collaborating with senior managers a plus
- Professional-level verbal and written communication skills
- Proficiency in Google Workspace, Slack, Zoom, and scheduling tools
- Ability to be onsite full time and physically assist with event setup as needed
Physical Requirements
Mobility & Movement
- Ability to stand and walk for extended periods (e.g., during events, site visits, and setups).
- Ability to climb stairs, move between indoor and outdoor venues, and navigate large event spaces.
- Ability to bend, reach, or kneel when setting up materials, signage, or displays.
Lifting & Carrying
- Ability to lift, carry, or move event-related or office materials (e.g., boxes of supplies, signage, décor items) — often ranging from 15–30 lbs (sometimes more, depending on the role).
- Ability to push or pull carts with event supplies.
Sensory Requirements
- Sufficient vision to read signage, seating charts, and contracts.
- Adequate hearing to communicate in noisy environments (crowds, AV checks).
- Adequate vision for reading documents, spreadsheets, and computer screens.
- Adequate hearing to participate in conversations, phone calls, and virtual meetings
- Adequate vision and hearing to perform essential job functions.
Manual Dexterity
- Ability to handle event tools and materials (e.g., arranging displays, plugging in AV equipment, assembling booths).
- Proficiency with computers and mobile devices for scheduling, communication, and on-site coordination apps.
- Frequent use of hands/fingers for typing, writing, filing, and handling documents.
- Ability to operate standard office equipment (computers, phones, copiers, printers, scanners).
Work Environment
- Ability to work in varied conditions (indoor/outdoor, hot/cold weather, evening/weekend hours).
- Ability to remain calm and focused in fast-paced, high-stress environments.
- Ability to work standard office hours with occasional flexibility for meetings or deadlines.
Skills & Competencies
- Proactive Self-Driver: Comfortable working without direction, creating solutions, starting projects without being asked, polishing details
- Organized Executor: Brings structure and follow-through to daily duties and event planning
- Culture & Service-Oriented: Committed to creating a positive and inclusive employee experience
- Adaptable Problem-Solver: Maintains composure and creativity in fast-paced environments
- Hands-On & Reliable: Willing to pitch in and take ownership of space and experience logistics
Additional Requirements
- Role is fully in-office at the Tysons, VA headquarters
- May require occasional early mornings or evenings during events
- Light travel to other ID.me office locations may be needed
The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role.
ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD&D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit.
The above represents the anticipated total rewards package for this job requisition. Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors.
Pay Range
$60,000 - $80,000 USD
ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me's policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations.
Please review our Privacy Policy, including our CCPA policy, at id.me/privacy. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy.
ID.me participates in E-Verify.
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