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Senior Platform Product Manager - Authorization

Mountain View, California, United States

Company Overview

ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 152 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations. More than 600+ consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visit https://network.id.me/.

Senior Platform Product Manager - Authorization

Location: Mountain View, CA (5 days/week in office required)

Team: Product Management

Reports to: Staff PM

 

About the Role

We are seeking a deeply technical and strategic Senior Platform Product Manager to drive the strategy, development, and delivery of our core Authorization Platform. This platform is the essential foundation of security and access control across all internal services and customer-facing products.

As a Senior Product Manager, you will operate with autonomy, owning product lifecycles end-to-end and influencing stakeholders across the organization. Your primary focus will be translating complex security needs and regulatory compliance into a scalable Role-Based Access Control (RBAC) and Attribute-Based Access Control (ABAC) model that secures our entire ecosystem and delivers reliable, high-performance APIs and SDKs for both internal engineering teams and external customer admins.

Key Responsibilities

  • Platform Vision & Strategy: Define and communicate a clear, long-term product vision, strategy, and roadmap for the Authorization Platform, focusing on global scale, regulatory compliance, and security posture.
  • Authorization Model Ownership (RBAC & ABAC Focus): Define, document, and iterate on complex Role-Based Access Control (RBAC) and Attribute-Based Access Control (ABAC) models, ensuring they meet the critical access needs of both our internal engineering teams and external customer administrators managing their own users and resources.
  • Developer Experience (DX): Own the customer journey for internal teams and external customer administrators. This includes defining requirements for platform APIs, SDKs, documentation, and tools that enable teams to integrate authorization with minimal effort.
  • Execution & Reliability: Drive the development lifecycle for core platform services e.g., policy decision points, ensuring high performance, availability (achieving 99.99%+ uptime), and low latency.
  • Security & Compliance: Partner with Security and Legal teams to ensure the platform meets rigorous internal security standards and external regulatory requirements (e.g., GDPR, CCPA, SOC 2).
  • Internal & External Stakeholder Management: Communicate product plans, progress, and results to executives, internal teams, and developer portal stakeholders, driving mandatory migration efforts and securing alignment.
  • Data-Driven Decisions: Define and monitor platform Health Metrics (SLAs, Latency, Error Rate) and Developer Adoption Metrics (integration rate, time-to-integrate) to drive continuous investment and improvement.

Qualifications

  • Bacherlo’s degree in Computer Science, Engineering, or related technical field.
  • 5+ years of progressive product management experience, with a minimum of 2 years directly managing an Identity, Authorization, or Core Platform product.
  • Deep practical experience and expertise in modern IAM protocols and concepts, including OAuth 2.0, OpenID Connect (OIDC), SAML, and token validation/exchange.
  • Proven ability to define and implement complex Role-Based Access Control (RBAC) and Attribute-Based Access Control (ABAC) systems at scale.
  • Strong technical acumen, with the ability to engage in detailed architectural discussions with Principal Engineers.
  • Excellent communication and storytelling skills, with experience influencing stakeholders across multiple teams.
  • Analytical mindset with experience using data and metrics to drive product decisions.

Key Success Metrics

  • Platform Uptime & Performance: Achieving and maintaining critical SLAs for authorization decisions (e.g., P95 latency and availability).
  • Security Posture: Successful internal and external audit pass rates related to access control and data governance.
  • Developer Adoption & Satisfaction: Percentage of new services and features that utilize the central platform; measured time-to-integrate for internal teams and adoption rate by customer administrators.
  • Demonstrated ROI and business impact from platform initiatives.

Why Join Us?

As the Senior Platform Product Manager for Authorization, you will be the single point of ownership for one of our most mission-critical systems. You’ll be challenged to build resilient, compliant, and developer-friendly access control at a scale few companies ever reach, impacting both our internal services and the experience of our most critical customers via the developer portal. You’ll have the opportunity to make strategic contributions, grow in your career, and play a pivotal role in driving secure innovation and success across the organization. Help us build the identity layer of the internet.

ID.me is a full-time, in-office culture. Unless a specific job description explicitly states otherwise, all roles are on-site five days per week at one of our offices in McLean, VA; Mountain View, CA; New York City, NY; or Tampa, FL. Certain roles — such as field-based sales or other remote-by-design positions — may have different work arrangements as noted in their individual postings.

ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me's policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations.

Please review our Privacy Policy, including our CCPA policy, at id.me/privacy. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy.

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