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University 2026 Intern: Product Operations

McLean, Virginia, United States

We are seeking a Product Operations Intern to support intake management, process development, and cross-functional alignment across the Product organization. This internship offers the opportunity to gain hands-on experience in product operations while learning how strategic initiatives are prioritized and executed in a fast-paced, mission-driven technology company.

As an intern, you gain exposure to both the strategic and tactical aspects of product operations. This is an excellent opportunity to apply classroom concepts in a real-world setting while building practical skills in product strategy, operations, and cross-functional collaboration.

Key Responsibilities

Product Intake Support

  • Assist in managing the intake process for new feature requests, product feedback, and bug reports.
  • Help track and organize incoming requests, ensuring visibility across the Product team.
  • Support preparation of summaries and reports highlighting trends and key focus areas.

Use Case & Customer Insights

  • Document and track Sales-qualified opportunities that may require new product use cases.
  • Collaborate with Product and Sales teams to ensure requirements are captured and communicated.
  • Identify emerging patterns in customer use cases that can inform product strategy.

Process Development & Project Support

  • Contribute to process improvement efforts by documenting workflows and gathering team feedback.
  • Support project management activities such as creating project updates, tracking milestones, and following up on action items.
  • Collect and analyze data to help measure the effectiveness of new processes and recommend enhancements.

Basic Qualifications

  • Currently pursuing a Bachelor’s or Master’s degree in Data Science, Computer Science, Engineering, or related quantitative field.
  • Strong organizational and analytical skills with attention to detail.
  • Excellent communication and collaboration abilities across multiple stakeholders.

Preferred Qualifications

  • Prior internship or work experience in technology or operations.
  • Familiarity with SaaS or digital product environments.
  • Demonstrated ability to synthesize data into actionable insights.
  • Interest in product management, operations, or strategy.

The Ideal Intern Will Thrive In

  • A collaborative, cross-functional environment
  • A fast-paced setting with shifting priorities
  • A culture that values efficiency, alignment, and execution, while encouraging curiosity and learning.
  • A mission-driven company that prioritizes innovation and impact.

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