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University 2026 Strategic Operations Manager

McLean, Virginia, Mountain View, California, United States

Role Overview

The Strategic Operations Manager is an exceptional opportunity for a soon-to-be MBA or Master’s student who is eager to build a career in technology, operations, and data-driven strategy.

This individual will join the Revenue Operations (RevOps) team — a cross-functional group responsible for scaling ID.me’s revenue engine and preparing the organization for its next growth phase, including our path toward IPO readiness.

The ideal candidate is a jack-of-all-trades who thrives on solving complex problems, building scalable systems, and translating data into actionable business insights. You’ll gain exposure to forecasting, pipeline management, systems optimization, analytics, and go-to-market strategy, working closely with leaders across Sales, Customer Success, Finance, and Product.

This is a high-visibility role designed for individuals who want to learn how a fast-scaling tech company operates and grow into a future strategic or leadership role in Revenue Operations, Finance, or Corporate Strategy.

This role is based out of our Mountain View, CA or McLean, VA office and requires full-time in-office attendance.

Responsibilities

Operational Strategy & Execution

  • Partner with Revenue Operations leadership to design and execute operational strategies that improve visibility, accountability, and performance across the go-to-market organization.
  • Support the development and refinement of company-wide KPIs and sales metrics.
  • Analyze operational performance to identify trends, risks, and growth opportunities.
  • Streamline internal processes and systems to support scalability as the company prepares for IPO readiness.

Pipeline Management & Forecasting

  • Collaborate with Sales and Finance to build and manage forecasting models.
  • Support accurate revenue and pipeline forecasting by developing tools and processes for data validation and reporting.
  • Identify key pipeline conversion levers and build playbooks to optimize funnel performance.

Data, Dashboards & Analytics

  • Develop and maintain dashboards for RevOps, Finance, and leadership to monitor sales performance, pipeline health, and business trends.
  • Synthesize large datasets into clear insights that guide decision-making and strategic planning.
  • Partner with cross-functional teams to ensure data quality, consistency, and accessibility across systems.

Go-To-Market Strategy & Enablement

  • Collaborate with Sales, Onboarding, and Customer Success teams to define metrics for success and track progress toward goals.
  • Recommend strategies and best practices to help teams achieve their targets.
  • Support strategic deal desk operations by reviewing opportunities, ensuring process adherence, and driving cross-functional coordination.

Cross-Functional Collaboration

  • Work closely with Product, Finance, and Legal to ensure smooth execution of revenue processes.
  • Assist with special projects that drive operational excellence and revenue growth across the organization.
  • Serve as a connector and communicator across teams, driving clarity and alignment around strategic initiatives.

Qualifications

Education & Experience

  • Pursuing an MBA or Master’s degree in Business, Finance, Operations, or a related field. Graduation date of May/June 2026.
  • Prior internship or work experience in consulting, finance, operations, or technology preferred.
  • Strong quantitative and analytical skills, with the ability to turn data into actionable insights.

Skills & Tools

  • Proficiency in Excel and data modeling required.
  • Familiarity with Salesforce, BI tools (e.g., Looker, Tableau, Power BI), and CRM analytics preferred.
  • Strong PowerPoint and presentation-building abilities.
  • Excellent written and verbal communication skills.
  • Comfort working in a fast-paced, dynamic environment with multiple stakeholders.

Mindset & Attributes

  • Highly analytical and operationally minded.
  • Adaptable problem solver with a bias toward action and execution.
  • Collaborative, curious, and eager to learn the inner workings of a fast-scaling SaaS business.
  • Excited to grow into a strategic operator capable of driving measurable business impact.

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