Office Manager

Job Summary: 

The Office Manager is responsible for the day-to-day administrative and operational support of the office. This is a high-visibility role that requires daily interactions supporting our Executives and Sr. Leaders. This individual will often serve at the first point of contact for candidates, vendors and other key visitors to our corporate offices. This role requires a highly organized and proactive individual with excellent communication, interpersonal, problem-solving skills and with a welcoming demeanor.

Job Expectations:

• Reception and front desk duties (greeting visitors, answering phones, managing mail/deliveries)
• Maintaining office equipment (printers, copiers, fax machines and digital displays)
• Managing office calendars and schedules coordinating meetings and appointments for team members. This task requires meticulous attention to detail to avoid scheduling conflicts and ensure that all logistics are handled smoothly.
• Ensuring that the office is well-stocked with necessary supplies, from stationery to pantry items (regularly replenish the refrigerator inventory). This involves keeping track of inventory, placing orders, and managing relationships with suppliers.
• Support and participate in the annual budgeting and monthly tracking process for the Office Admin portion of the overall facility budget.
• Prepare for and support successful meetings (both internal and with external parties) by ensuring space if properly booked/reserved and necessary supplies and support services are available, including catering, stationary, IT, etc.
• Communication and coordination: effectively sharing information internally to keep employees informed and aligned with company goals, while also managing external communication with clients, suppliers.
• Assist the Chief of Staff in preparing for larger scale meetings and functions such as: Board meetings, Director + meetings, Executive Staff meetings, Town Halls, etc.
• Act as the central point of contact and oversee the maintenance of office facilities, ensuring everything is in good working condition. This includes coordinating repairs, managing janitorial services, and ensuring the workplace is safe and comfortable for all employees.
• Maintain a clean and presentable office space.
• Provide administrative support to team members as needed.
• Greet guest and team members with a warm and welcoming demeanor, embodying iHerb’s core values of integrity, humility, excellence and respect. 

The duties and responsibilities described above may provide only a partial description of this position. This is not an exhaustive list of all aspects of the job.  Other duties and responsibilities not outlined in this document may be added as necessary or desirable, with or without notice.

Knowledge, Skills and Abilities:

Required:         

• Strong organizational abilities
• Excellent communication
• Attention to detail
• Adaptability
• Technological proficiency
• High degree of accuracy and attention to detail
• Excellent organization skills and ability to multi-task

Equipment Knowledge:

• Experience with Microsoft Office Suite (Word, Excel, PowerPoint)
• Experience with Google Business Suite (Gmail, Drive, Docs, Sheets, Forms) preferred

Experience Requirements:

Generally requires a minimum of 10 years of relevant experience is necessary for this position

Education Requirements: 

Bachelor’s Degree in Business or related field preferred, or a combination of education and equivalent work experience

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Staffing Agency Submission Notice
iHerb does not accept unsolicited 3rd party ("Agency") candidates. If you are an Agency, please send any requests to be considered as a supplier in our Vendor Management System to staffingvendors@iherb.com. Do not contact iHerb employees directly. If requested to work on a role, any Agency candidates would be presented through the internal recruiting organization.

About iHerb
iHerb is on a mission to make health and wellness accessible to all. We offer Earth’s best-curated selection of health and wellness products, at the best possible value, delivered with the most convenient experience.

We’re the world’s largest eCommerce platform dedicated to vitamins, minerals, and supplements, and other health and wellness products. For more than 25 years, we’ve been making it simple for people all over the world to purchase the highest quality products. From supplements to skincare to grocery items, we ship over 50,000 products, from over 1,800 brands direct to our customers in 180+ countries.

Our vision is to become the #1 destination for health and wellness across the world.

With a passion for wellness and a mind for innovative solutions, iHerb team members share a vision for a healthier world that drives them each day. Our 5 Shared Values unite our global team:

Focus on the Customer · Empower Our People · Be Entrepreneurial & Pivot Quickly ·
Embrace Diversity & Inclusion · Strive for Simplicity

iHerb Benefits
At iHerb, we are dedicated to offering programs designed to help our employees and their families stay healthy, live well, and plan for their financial future. Built on a strong foundation, our programs provide options and upgrades with flexibility, protection, and security in mind. For the comprehensive benefits list, visit www.iHerbBenefits.com. For our international team members, you may be eligible for benefits depending on the country where you are employed. The Talent Acquisition Partner/local HR representative will go over the benefits you are eligible for. 

iHerb is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. iHerb provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment.