Job Application for Senior Manager, Software Development at iHerb

Location: Shanghai, China (Global Engineering Hub) Organization Size: ~30 Engineers | 2–3 Engineering Managers

Position Summary

As the Senior Engineering Manager for the Mobile App team, you will be the strategic lead for our mobile engineering organization. You will move the team from a "task-driven" unit to a "mission-driven" powerhouse, overseeing the development and optimization of our native iOS and Android applications. You will be responsible for a team of approximately 30 engineers through a "manager of managers" structure, ensuring that our mobile platforms deliver elite-level customer experiences, performance, and stability for our global e-commerce audience.

Key Responsibilities

Strategic Leadership & Team Growth

Team Evolution:Directly manage and mentor 2–3 Engineering Managers; cultivate a high-performing, autonomous culture focused on ownership, continuous learning, and digital fluency.
Talent Strategy:Lead talent and succession planning, identifying internal high-potentials and utilizing strategic global sourcing to ensure team resilience.
Culture Reshaping:Reset the organization’s culture from "executing tickets" to "owning outcomes," fostering a mission-driven mindset that eliminates cross-functional friction.

Operational Excellence & Execution

Delivery Governance:Oversee project execution from concept to deployment, ensuring on-time, high-quality delivery across high-stakes initiatives.
Agile Execution:Implement sophisticated performance frameworks to measure real engineering health, flow efficiency, and developer experience.
Cross-Functional Alignment:Serve as a strategic partner to Product Managers, UX Designers, and other domain software managers to align the mobile roadmap with overarching business objectives.

Technical Innovation & Architecture

Native Excellence:Drive the technical vision for native iOS (Swift) and Android (Kotlin) platforms, ensuring a modular, scalable architecture that minimizes technical debt.
AI-Native SDLC:Lead the integration of AI-augmented development workflows (e.g., Claude Code, Kiro, Snyk/Figma MCP) to serve as a force multiplier for testing, documentation, and code generation.
System Integrity:Ensure robust monitoring, logging, and governance to maintain industry-leading standards for app stability, security, and performance.

Required Qualifications

Experience:12+ years of software engineering experience, with at least 5+ years in a people leadership role managing multiple teams or managers.
Technical Mastery:Deep, hands-on expertise in Native Mobile Development (iOS/Swift and Android/Kotlin) is a must. You should have a proven track record of moving from a Principal Engineer to a Senior Leadership role.
Domain Expertise:Prior experience in a fast-paced e-commerce or consumer-facing digital environment is highly preferred.
Architectural Depth:Strong understanding of mobile app lifecycles, app store processes, RESTful APIs, and modern DevOps practices (CI/CD, observability).
Education:Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.

What You’ll Bring

Business Intelligence:The ability to translate complex technical decisions into business value (revenue, margin, and retention) for executive leadership.
Innovation Mindset:A passion for staying ahead of tech trends—including Agentic AI and Multi-Agent Orchestration—and the vision to apply them to real-world business problems.
Collaborative Style:An influential leadership style that builds trust across distributed global teams and fosters a culture of technical rigor.

#LI-OJ1

Staffing Agency Submission Notice
iHerb does not accept unsolicited 3rd party ("Agency") candidates. If you are an Agency, please send any requests to be considered as a supplier in our Vendor Management System to staffingvendors@iherb.com. Do not contact iHerb employees directly. If requested to work on a role, any Agency candidates would be presented through the internal recruiting organization.

About iHerb
iHerb is on a mission to make health and wellness accessible to all. We offer Earth’s best-curated selection of health and wellness products, at the best possible value, delivered with the most convenient experience.

We’re the world’s largest eCommerce platform dedicated to vitamins, minerals, and supplements, and other health and wellness products. For more than 25 years, we’ve been making it simple for people all over the world to purchase the highest quality products. From supplements to skincare to grocery items, we ship over 50,000 products, from over 1,800 brands direct to our customers in 180+ countries.

Our vision is to become the #1 destination for health and wellness across the world.

With a passion for wellness and a mind for innovative solutions, iHerb team members share a vision for a healthier world that drives them each day. Our 5 Shared Values unite our global team:

Focus on the Customer · Empower Our People · Be Entrepreneurial & Pivot Quickly ·
Embrace Diversity & Inclusion · Strive for Simplicity

iHerb Benefits
At iHerb, we are dedicated to offering programs designed to help our employees and their families stay healthy, live well, and plan for their financial future. Built on a strong foundation, our programs provide options and upgrades with flexibility, protection, and security in mind. For the comprehensive benefits list, visit www.iHerbBenefits.com. For our international team members, you may be eligible for benefits depending on the country where you are employed. The Talent Acquisition Partner/local HR representative will go over the benefits you are eligible for.

iHerb is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. iHerb provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment.

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iHerb Holdings, LLC. and its subsidiaries, including iHerb Netherlands B.V. and iHerb Shanghai (collectively, "iHerb") collects personal information from you as part of its job application and recruitment process. The entity that is responsible for this information is the iHerb entity for which you apply for a job. The personal information you provide on this form will be used by iHerb to process your application and manage career opportunities at iHerb. This information also will be shared with our service providers who perform recruitment services on our behalf, including our service provider who operates this careers site on our behalf. For more information about our use of your personal information and the rights available to you under applicable law, please see our Careers Privacy Notice.

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Senior Manager, Software Development

Position Summary

Key Responsibilities

Strategic Leadership & Team Growth

Operational Excellence & Execution

Technical Innovation & Architecture

Required Qualifications

What You’ll Bring

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