Neurodevelopmental Coordinator (RBT Experience Preferred)

Who We Are

Imagine Pediatrics is a tech enabled, pediatrician led medical group reimagining care for children with special health care needs. We deliver 24/7 virtual first and in home medical, behavioral, and social care, working alongside families, providers, and health plans to break down barriers to quality care. We do not replace existing care teams; we enhance them, providing an extra layer of support with compassion, creativity, and an unwavering commitment to children with medical complexity.

What You'll Do

The Neurodevelopmental Coordinator with Imagine Pediatrics plays a key role in supporting the care team to deliver compassionate care to families and children experiencing neurodevelopmental needs. You will work closely with a team of clinical professionals (psychologists and care managers) as well as external care team members providing care to the child. In this position you will:

• Interact with patients and families experiencing neurodevelopmental diagnoses including but not limited to: Autism Spectrum Disorder, Attention Deficient Hyperactivity Disorder, and Intellectual & Developmental Disabilities.
• Collaborate closely with neurodevelopmental care team members to support program outcomes.
• Assist with clinical procedures, documentation, and care coordination while working closely with a multidisciplinary team to ensure each child's visit is as smooth and stress-free as possible.
• Triage incoming phone calls & messages from patients involving clinical inquiries for responsible providers.
• Possess expert knowledge in neurodevelopmental services in order to coordinate and resource external referrals for allied services including speech therapy, occupational therapy, physical therapy, and others.
• Create template-based letters, as directed by the care team members, regarding referrals and other clinical needs to the patient in a timely manner.
• Review schedule daily to ensure that all pre-visit preparations have been completed prior to the patient's visit, ensuring lab and imaging results, consultation reports, care transition details, or major changes in health status are available in the patient’s medical record.
• Initiate completion of forms for review and final signature by provider (disability forms, school notes, referrals for service, home health orders, durable medical equipment and supply requests, disease status letters).
• Assist with scheduling tasks as indicated.
• Perform other duties as assigned.

What You Bring & How You Qualify

First and foremost, you’re passionate and committed to reimagining pediatric health care and creating a world where every child with complex medical conditions gets the care and support, they deserve. In this role you will need:

• High-school level education or equivalency
• Medical Assistant Certification or at least 2 years of clinical experience in a behavioral health setting, specifically working with children/adolescents or with patients who have neurodevelopmental diagnoses.
• Registered Behavioral Technician (RBT) certification or experience is preferred.
• Additional certifications/training regarding neurodevelopmental diagnoses is preferred.
• Experience with Electronic Medical Records.
• Spanish fluency required.

What We Offer (Benefits + Perks)

The hourly rate for this position ranges from $21 - 24 per hour in addition to competitive company benefits package and eligibility to participate in an employee equity purchase program (as applicable). When determining compensation, we analyze and carefully consider several factors including job-related knowledge, skills and experience. These considerations may cause your compensation to vary. 
 
We provide these additional benefits and perks:

• Competitive medical, dental, and vision insurance 
• Healthcare and Dependent Care FSA; Company-funded HSA
• 401(k) with 4% match, vested 100% from day one
• Employer-paid short and long-term disability 
• Life insurance 1x annual salary
• 20 days PTO + 10 Company Holidays & 2 Floating Holidays 
• Paid new parent leave
• Additional benefits to be detailed in offer 

What We Live By
 
We’re guided by our five core values:

Our Values:

• Children First. We put the best interests of children above all. We know that the right decision is always the one that creates more safe days at home for the children we serve today and in the future.
• Earn Trust. We listen first, speak second. We build lasting relationships by creating shared understanding and consistently following through on our commitments.
• Innovate Today. We believe that small improvements lead to big impact. We stay curious by asking questions and leveraging new ideas to learn and scale.
• Embrace Humanity. We lead with empathy and authenticity, presuming competence and good intentions. When we stumble, we use the opportunity to grow and understand how we can improve.
• One Team, Diverse Perspectives. We actively seek a range of viewpoints to achieve better outcomes. Even when we see things differently, we stay aligned on our shared mission and support one another to move forward — together.

We Value Diversity, Equity, Inclusion and Belonging 

We believe that creating a world where every child with complex medical conditions gets the care and support, they deserve requires a diverse team with diverse perspectives. We're proud to be an equal opportunity employer. People seeking employment at Imagine Pediatrics are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information, or characteristics (or those of a family member), pregnancy or other status protected by applicable law.