Neurodevelopmental Care Manager

Who We Are

Imagine Pediatrics is a tech enabled, pediatrician led medical group reimagining care for children with special health care needs. We deliver 24/7 virtual first and in home medical, behavioral, and social care, working alongside families, providers, and health plans to break down barriers to quality care. We do not replace existing care teams; we enhance them, providing an extra layer of support with compassion, creativity, and an unwavering commitment to children with medical complexity.

The primary location for this role is remote, and expected schedule requirements are Monday to Friday, 8:00am - 5:00pm or 10:30pm - 07:pm Eastern time. 

What You’ll Do 

As a Neurodevelopmental Care Manager with Imagine Pediatrics, you will provide compassionate care to families and children with neurodevelopmental needs, providing care management services. In this position, you will leverage an integrated technology platform and are complimented by an internal interdisciplinary care team. Your primary responsibilities will include:

• This role requires delivery of patient care to with children and families experiencing neurodevelopmental diagnoses including but not limited to: Autism Spectrum Disorder, Attention Deficient Hyperactivity Disorder, and Intellectual & Developmental Disabilities.
• Conduct comprehensive biopsychosocial assessments to evaluate the strengths, challenges, and needs of children and families.
• Formulate care plans that are consistent with patient diagnoses, non-medical drivers of health, and caregiver education & support.
• Continuously evaluate the effectiveness of care plans including identifying the need for further services including ABA, speech therapy, occupational therapy, physical therapy, psychiatry, and more.
• Provide ongoing case management and adjust interventions and/or care plans based on patient and family progress.
• Provides family support and education on the nature of neurodevelopmental diagnosis and progression, the importance of treatment adherence, and related information as appropriate
• Advocate for clients in IEP/504 planning, disability services, and other supportive programs.
• Identify and coordinate resource referrals for external support and allied services.
• Collaborate with other professionals in the patient’s care team including schools, therapists, health care providers, and more for a holistic approach.
• Respond to crisis to de-escalate and stabilize patient and family members.
• Maintain accurate and timely documentation in accordance with company policies and procedures.
• Performs other duties and assumes other responsibilities as assigned by manager

What You Bring & How You Qualify 

First and foremost, you’re passionate and committed to creating the world our sickest children deserve. You want an active role in building a diverse and values-driven culture. Things change quickly in a startup environment; you accept that and are willing to pivot quickly on priorities. In this role, you will need: 

• Masters’ degree with major course work in social work or related field (MSW or LMSW).
• Minimum 3-5 years of post-graduate experience in health care social work/Case management.
• Experience working with pediatric population and family systems required
• Experience working in settings such as ABA centers, school systems, or specialized neurodevelopmental programs preferred
• Strong knowledge of neurodevelopmental diagnoses and systems involved in patient’s care (schools, ABA, ST/PT/OT).
• Strong knowledge of IDEA, ADA, Medicaid, and social services systems
• Additional certifications/training regarding neurodevelopmental diagnoses is preferred.
• Bilingual Spanish required/highly preferred 
• Role is remote with 10% travel necessary for training/education purposes
• Ability to work afternoons and evenings

What We Offer (Benefits + Perks)

The role offers a base salary range of  $70,000 - $77,000 in addition to annual bonus incentive, competitive company benefits package and eligibility to participate in an employee equity purchase program (as applicable). When determining compensation, we analyze and carefully consider several factors including job-related knowledge, skills and experience. These considerations may cause your compensation to vary.  

We provide these additional benefits and perks:

• Competitive medical, dental, and vision insurance 
• Healthcare and Dependent Care FSA; Company-funded HSA
• 401(k) with 4% match, vested 100% from day one
• Employer-paid short and long-term disability 
• Life insurance at 1x annual salary
• 20 days PTO + 10 Company Holidays & 2 Floating Holidays 
• Paid new parent leave
• Additional benefits to be detailed in offer 

What We Live By
 
We’re guided by our five core values:

Our Values:

• Children First. We put the best interests of children above all. We know that the right decision is always the one that creates more safe days at home for the children we serve today and in the future.
• Earn Trust. We listen first, speak second. We build lasting relationships by creating shared understanding and consistently following through on our commitments.
• Innovate Today. We believe that small improvements lead to big impact. We stay curious by asking questions and leveraging new ideas to learn and scale.
• Embrace Humanity. We lead with empathy and authenticity, presuming competence and good intentions. When we stumble, we use the opportunity to grow and understand how we can improve.
• One Team, Diverse Perspectives. We actively seek a range of viewpoints to achieve better outcomes. Even when we see things differently, we stay aligned on our shared mission and support one another to move forward — together.

We Value Diversity, Equity, Inclusion and Belonging 

We believe that creating a world where every child with complex medical conditions gets the care and support, they deserve requires a diverse team with diverse perspectives. We're proud to be an equal opportunity employer. People seeking employment at Imagine Pediatrics are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information, or characteristics (or those of a family member), pregnancy or other status protected by applicable law.